What a great Service!" "Your technician was so friendly" "You guys do such a great job protecting our home This is what some recent customers said about us.Smoke Alarm Testing Services (SATS) is a professional smoke alarm testing company that is locally owned and operated. We have been protecting homes across Australia and New Zealand for over 13 years, working on behalf of Real Estate Agents and Landlords to ensure that their properties comply with state legislation.Does our core focus spark something for you? We operate with Purpose in a Niche.Purpose:Providing peace of mindNiche:Qualified people installing and maintaining smoke alarms in residential rental propertiesWe are a fun and energetic team that is looking for a positive and adaptable person in our head office. We pride ourselves on quality, innovation, and customer service so we will provide you with all the tools and training required to be successful in the role.About your new position:Based in our Yatala office, the role will require you to schedule and support our technicians and oversee the daily job completion through our task dashboard on the service software.Assisting with planning the Technician runsProviding phone support to Technicians through the day, tracking their progress and making adjustments as needed.Management of all Technicians' daily runs (rearranging, changing job times, canceling jobs, or adding jobs/door knocks to the runs).Being the first point of contact for Technicians who need assistance with jobs, tenants, or other real estate issues.Maintaining and updating notes in the service system.Booking accommodation for the Technicians as requiredHeavy Data Entry and Administration dutiesTo be successful, you will have:Demonstrated scheduling/rostering experience in a dynamic, fast-paced, system-focused role.Be a positive and adaptable person who can flex and adapt in a changeable environment.Immaculate attention to detail with a strong administration background.Be presentable, well-spoken, and take pride in the position.Note: A Federal Police Check will be conducted prior to commencement.You will be rewarded with:A secure, Full-Time position that is classed as essential.Ongoing training, coaching, and support.Employee of the Month program.If you are an enthusiastic and professional individual wanting to be part of our long-term vision and success, we invite you to apply now!For further information about SATS, please refer to our website: www.sats.com.au.Please note, only successful applicants will be contacted. Thank you in advance for your application.You must have the right to live and work in this location to apply for this job.
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