Add expected salary to your profile for insights.Sapio understands technology is inert without the activation and interpretation of people. People recognise the grey areas, beyond the black and white patterns of correlation. We have gut instinct when something doesn't look or feel right. We think abstractly, empathise and co-create ideas which spark new solutions.That's why we are proud to be a security business that stands firmly on the shoulders of the unique skill expertise and experience of our people. We're precise, dedicated and know our field. We need you to bring your service experience to a dynamic and expanding company.Are you passionate about serving customers?Are you an A grade player wanting to join an exciting and rapidly expanding business?Can you work autonomously and as part of a team to provide Service & Minor Works Installs to our clients?What you will be doingService Troubleshooting, Maintenance, Commissioning, Programming in all aspects of Electronic Security and Integration.On any given day it is ESSENTIAL that youDeliver an excellent customer experience using your communication, site management, and product knowledge.Support the Sales and Operations Team as needed with Service, Maintenance, Installation & Commissioning.Ensure all materials records and appropriate documentation is accurate and completed on time.Ensure effective implementation of policies and procedures relating to Sapio's operation.You will also be the first line of support and guidance for our Junior field technicians.We are therefore seeking experienced technicians who can demonstrate superior customer service skills, technical competency and are keen to join a service team that offers a fast paced, dynamic work environment that enjoys a friendly and supportive back office.Why you'll love working with usCompetitive $$$ Package, with all the usual benefits like Overtime and ON CALL allowances.Company Vehicle, Fuel Card, Toll Token.Company Uniforms and Work Boot Allowance.Annually paid Security Licence fees.Work for a leading technology company that is growing and has a prestigious client base.Although you'll be autonomous, you'll also be part of a strong supportive team.We strongly encourage and support your professional development and will provide fully paid training courses to improve your knowledge.A warm and friendly team that supports flexibility, diversity and inclusion and a fun, friendly work environment.Bonusly, the peer-to-peer recognition system that pays $$ when you get recognised for outstanding work.Perks like purchase of additional annual leave, Novated car leasing, charity days, pizza days and so much more!What you need to succeed:ESSENTIALCabling RegistrationTecom Challenger Experience - Certification PreferredQLD Security Licence - Class 2CCurrent Drivers LicenceWHS/OHS White cardStrong written and verbal communication skillsDemonstrated skills and knowledge in a similar positionSTRONG & DEMONSTRATED KNOWLEDGE IN LEADING ACCESS CONTROL AND CCTV PRODUCTS LIKEGallagher EACS productsInner Range (Concept & Integriti) productsA history of working on large integrated installations in a variety of environments (commercial, industrial)IP NetworksA range of analogue and IP CCTV systems including Milestone Genetec Avigilon etc.A positive and motivated attitudeA customer focused approach with demonstrated success in exceeding client expectations by going "the extra mile"We also expect you to bringThe ability to obtain site clearances as requiredA proven and successful history of working on and maintaining large integrated installations in a variety of environments (commercial, industrial, corrections)Experience of IP Networks and a range of analogue and IP CCTV systems.Able to mentor and guide field techniciansA customer focused approach with demonstrated success in exceeding client expectations by going "the extra mile"You must have full working rights in Australia.If this sounds like you, please hit the APPLY button!Only shortlisted candidates will be contacted.No agencies please.MASTER LICENCE # - QLD 3709952Your application will include the following questions:How many years' experience do you have as a Security Technician?Do you hold a Construction Induction Safety certificate (White Card)?Do you have customer service experience?Which of the following statements best describes your right to work in Australia?Do you hold a current security licence?Do you have a current Australian driver's licence?How many years' experience do you have as a Security Service Technician?The Human-Powered security company.Smart, ambitious and nimble game-changers.Sapio, based in West Ryde, specializes in electrical security solutions. With a strategic presence across Perth, Melbourne, Brisbane, Canberra, and Newcastle, we offer comprehensive coverage and cutting-edge expertise to safeguard your assets.
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