Senior Experience Designer
Commonwealth Bank of Australia
Perth, Australia
Senior User Experience Designer - Bankwest
12 Month Max Term/ Secondment.
• We're looking for a talented senior UX designer to join our team
• Provide UX design leadership and inform key strategic decisions
Your team
The Customer, Marketing and Communication (CMC) division's purpose is to attract and retain customers through experiences that are not only simple and useful, but also informed by strategy and insight.
The Digital Content and Experience Team, which sits within the CMC division, is responsible for championing experience across all of our digital channels and platforms. With digital interactions fast becoming the preferred way of banking, we are obsessed with creating the best possible digital experience for our customers, and we place them at the heart of everything we do.
Do work that matters
As a Senior UX Designer, you'll be critical in driving exceptional digital experiences by facilitating research, validating designs, and ensuring the wider Experience Design team are supported across the end to end UX process.
You'll have opportunities to:
Plan and execute research activities that help to validate hypotheses and undercover customer needs.
Create intuitive designs for complex problems and rapidly iterate through customer testing of interactive prototypes.
Collaborate with multiple disciplines (content writers, business analysts and product owners etc.)
Present your design rationale to the wider team and stakeholders whilst advocating for user experience design in the broader organisation.
We're interested to hear from people who have:
Advanced UX and UI design skills with experience in mobile apps and/or web.
Strong knowledge of customer-centred design principles and usability testing methods.
Prior experience leading other UX designers and influencing stakeholders.
Excellent communication and collaboration skills, with experience working with cross-functional teams.
A risk mindset.
Experience working in an Agile delivery framework.
So, why work at Bankwest?
Working for Bankwest means being a part of a fast-paced team environment, surrounded by other talented designers and digital professionals that can help grow your career.
Benefits at Bankwest:
Our central CBD location and modern offices.
A fun and inclusive culture.
Flexible working conditions.
Discounted financial products.
Salary packaging and purchased leave options.
To support your application, please include your current portfolio demonstrating your top recent UX design projects.
We are proud of our fun and inclusive culture and enjoyable working environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.
We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 29/09/2024
Job ID: REQ212524
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