At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED. As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales' largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community. Here at Council, we offer a wide range of services, supporting our community vision to be vibrant, progressive, connected, sustainable and resilient. We're committed to providing an environment where everyone has the opportunity to contribute their unique skills and expertise to make a meaningful impact, while also recognising and appreciating your valuable contributions and ensuring you feel valued, supported, and empowered to thrive. ADD VALUE - THE ROLE Providing high level customer service with specialist knowledge in the rating and water billing functions, the Revenue Officer is responsible for supporting the Coordinator Revenue in the management of the Revenue function. Key responsibilities include; Assist in the efficient operation of the Revenue function of Council by providing high level customer service to ratepayers on rates and charges issues Develop a high-level knowledge of all aspects of Council's rating system, to ensure that rates and charges are issued accurately and in a timely manner in accordance with relevant legislation and Council policies Manage the Accounts Receivable function by ensuring invoices are issued accurately and in a timely manner Manage Council's debt recovery function for rates, charges and accounts receivables Assist with the quarterly rating instalment processes Responsible for the triannual water billing process, the creation of 603 certificates and sale of land transfer processing along with coordination of water meter reading contractors as part of the water billing process Essential to this role is a Certificate 4 in Accounting or related field and/or considerable experience in a finance-based office role, complemented by demonstrated basic understanding of related Local Government legislation, and high-level Microsoft Office Suite skills. You will need to possess high level customer service skills including dealing with conflict, and a commitment to providing excellent customer service to both internal and external customers of Council. This position is offered on a permanent, full-time basis working 35 hours per week. Remuneration package for this position is based on Grade 8 of Council's Salary System Protocol which equates to a base salary of $65,829 - $74,050 per annum plus superannuation. BE VALUED - THE REWARD Swell Program (Safe + Well at Singleton Council) Fitness Passport Employee Assistance Program (EAP) Your flexible work benefits may include: Work from home Rostered Day Off 9-day fortnight 4-day week Your leave benefits include: Concessional Leave between Christmas and New Year Long Service Leave after 5 years Purchase of Additional Annual Leave Domestic + Family Violence Leave Training Courses + Professional Development Education Assistance Leadership Development Program 'Grow our Own' Program Your reward + recognition benefits include: ESSPecialist Program Awards Service Awards Be Valued Recognition Program WANT TO KNOW MORE? To find out about all the amazing things Singleton Council is doing to add value to our community click here to explore our webpages. Do you want to be valued at Singleton Council? Click here to check out our careers page and to see what is on offer. For a confidential conversation about this exciting opportunity contact Kelly McGowan, Chief Financial Officer on 02 6578 7336. To be eligible for this role you MUST have the Right to Work in Australia. Digits only or add + for international numbers Street * Street Cont. City, Town or Suburb * Postcode or Zipcode * Country * State, Region or Province * LinkedIn URL (Please click on your profile and copy the URL from your profile page.)Questions Do you have the right to work in Australia?(Note: If you are in Australia on a Visa you will be required to provide evidence if you are selected to attend an interview. In proceeding with your application you provide Singleton Council with consent to verify you right to work. For more information on working in Australia visit - border.gov.au/Trav/Work ) * Yes - I am an Australian citizen Yes - I am an Australian Permanent Resident or New Zealand Citizen Yes - I have a valid working visa (details and verification will be required) No - I do not have a valid working visa Please outline your Certificate 4 in Accounting qualifications or related field and/or considerable experience in a finance-based office role. * Please outline your demonstrated basic understanding of Local Government related legislation including Local Government Act, Strata Titles Act, Valuation of Land Act, Property Act, Civil Claims Act, Privacy Act, Government Information Protection Act. * Please outline your demonstrated experience in use of Microsoft applications, data management systems and computer based geographical information systems. * Can you provide an example of a time when a conflict or difficult situation has arisen with a customer. What was the situation? What did you do? And what was the outcome? * #J-18808-Ljbffr
