Join our diverse, supportive, and growing team at Westpac GroupStrong banking consulting and/or sales experience is essentialFull-time role at our Noosa Heads, QLD BranchHow will I help? Helping customers with transactional and savings banking needs as well as liaising with internal stakeholders to achieve business objectives. We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs.
The role of Personal Banking Specialist is a key customer-facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
As a Personal Banking Specialist, your role will entail: Welcoming all customers that come into the branch, creating a warm and positive first impression as they enterHelping customers with transactional and savings banking needsBuilding strong relationships with customersProviding relevant banking advice to suit their situation and goalsWhat do I need? Strong background of face-to-face customer service, with experience handling cash quickly and accuratelyAbility to multitask in busy environmentsBe able to build relationships with customers from all walks of lifeBe comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customersSales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn moreWhat is it like to work there? We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transforming success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow, or all the little perks in between.
We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
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At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
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