Kronos Technical Analyst

The Position:Participate in Contract Reviews to document current processes and seek to update, standardise and optimize management of KronosSecond Level Responder for Service Now ticketsDocument new processes or update changes, maintain Work Instruction manualsSystem testing, troubleshooting and participate in System Optimization review activitiesMaintain Integrations in BOOMI, Pay Interpretation rules, data integrity, system and process compliance by following agreed procedures, ensuring our Kronos users also do and escalating for a resolution when required Our Benefits: Competitive salary packagingFlexible work arrangementsAccess to staff discounts with wide range of companiesOngoing learning and development opportunitiesInternal opportunities within our global organisationPositive company cultureMacquarie Park office – onsite parking availableSouth Brisbane office – brand new offices overlooking Southbank Parklands Minimum Criteria: At least 3 years plus experience in similar role with good technical knowledge of UKG Pro WFM and operational processes AND good working knowledge configuring integrations in BOOMI.Experience integrating with Chris21 would be beneficial.
Strong Customer Service ethic and skillsEffective written and verbal communication skillsProcess driven mindset with well developed problem solving skills