Join a dynamic company as a Junior IT Support Specialist.
Assist in the management of IT support ticketing and ERP systems, handle common repairs, and travel for system upgrades and new site builds.
Enjoy flexible work-from-home options, especially on Fridays, and on-site parking.
Contribute to a community-focused organization with multiple locations, employing over 1500 locals.
About the Role This exciting Junior IT Support Specialist position that is perfect for someone who is hands-on and enjoys a variety of tasks.
The role involves assisting in managing the IT support ticketing system, specifically with ERP Microsoft Dynamic NAV.
Common repairs include resolving issues with registers, providing general helpdesk support, building hardware such as registers, and performing iPhone wiping and resetting.
The position also offers travel opportunities, including upgrading the NAV system to an online version across 37 stores, pulling out IT equipment from closed stores, and supporting new store builds.
Flexibility is a key feature, with options to work from home, particularly on Fridays, and on-site parking available.
About Us Our client is an independently owned franchise chain with 34 stores across Queensland, from Oakey to Cooktown and as far west as Longreach.
They pride themselves on providing customers with quality fresh products, and everyday big brands at competitive prices.
They source produce directly from Queensland suppliers whenever possible and employ over 1500 locals throughout their stores, continually striving to give back and support the local community.
Skills and Experience Understanding of IT support, ideally with experience in a supermarket setting and relevant TAFE/University qualification Understanding of ERP systems, particularly Microsoft Dynamic NAV Ability to handle common IT repairs, including: Troubleshooting register issues General helpdesk support Building and repairing hardware (e.g., registers) iPhone wiping and resetting Hands-on approach and willingness to undertake various tasks Desire to obtain a forklift ticket for dock use Benefits and Rewards Travel opportunities for system upgrades and store support Flexible work-from-home options, especially on Fridays On-site parking available Opportunity to be part of a community-focused, independently-owned grocery chain A supportive work environment with a focus on local community engagement If you want a new and exciting career, here is your chance!
APPLY BELOW!
RECRUITER: Gary Negus | JOB REFERENCE: 204542 To apply online, please click on the apply button.
Alternatively, for a confidential discussion, please contact Gary Negus on 0424 823 120 quoting the reference number above.
Note: Not all our current vacancies are listed on job boards.
Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail