POSITION SUMMARY: The Specialist, Global Partner Services will act as a high touch HR Operations liaison on Bain's Partner Services HR team. This role will provide a wide range of dedicated HR support focused on Partner activities across the globe, including the Partner Mobility Program, maintaining Partner SharePoint sites, and data requests. In addition, they will provide support with a wide range of needs related to talent within the partner population, while collaborating and coordinating with other members of the Global Partner Services and HR teams.
RESPONSIBILITIES & DUTIES: Provide ongoing support to the Partner Services TeamProactively manage Partner documentation and online records, ensuring all information is updated in a timely mannerKeep all Partner document templates up to date so they are on-brand and accurate with regards to compensation, benefits, and key policies. Recommend changes/updates to templates based on larger policy landscapeDraft partner agreements, including offer letters, employment verifications, and sabbatical/leave agreementsEffectively work with the Global Partner Analysis team as needed on the partner-year processAssist with activities and logistics associated with Partner movement (hiring, promotions, onboarding, departures)Liaise with internal teams on all partner movement to ensure seamless execution on all processesManage coordination with outside vendors (e.g. destination services provider)Own and maintain Partner Handbook SharePoint siteManage Advisory Partner Commitment Survey processAssist with Partner promotion communication processOther special projects and duties as position or circumstances dictateQUALIFICATIONS: Bachelor's degree or an equivalent combination of education, training, and experienceMinimum of 3 years of office experience, preferably with Executives in a professional services environmentHigh level of discretion – ability to deal with highly confidential information appropriatelyStrong written and verbal communication skillsAbility to work both independently and as an integral member of various teamsStrong customer service focusMeticulous attention to detailsStrong orientation toward collaboration and teamingSelf-starter with strong organization skills/detail orientation - ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environmentComprehensive knowledge of MS Office (Word, Excel, PowerPoint)
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