Family Services Advisor / Sales ConsultantAbout you:You have sales experience in a service-driven organisation working towards KPIs and targets. You have worked in an industry with direct customer interaction, and you have the ability to maintain confidentiality and discretion.You will also have:A focus on customer service and collaborative business relationshipsAbility to build rapport and trust with customers in an honest and ethical manner.Resilience is a MUST - we want candidates who are focused, committed, and passionate.Ability to prioritise and multi-task working with a busy schedule.About the role:Sell at essential at need and pre-need products and services to the community. Sales role with a heart.Working directly with the community you will respond to incoming inquiries and package solutions that meet customer needs. This is a great opportunity to apply your skills from a sales background into the funeral industry and apply some strong values around care and empathy.In addition, you will also be required to:Present burial and cremation sites, products, and service options to clients with sensitivityAchieve sales targets and expectationsMaintain up-to-date knowledge of products and services and present these to satisfy client needs and optimise sales performanceA little bit about us:InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.What we Offer:You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:Reward and recognition programsTailored induction and training programsNetworking opportunities across the business and with peersBirthday and paid parental leaveFree access Employee Assistant ProgramWe are a diverse workplace and equal opportunity employerSet remuneration bands with regular performance discussions and remuneration reviewsHow to Apply:InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.To learn more careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/ Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
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