BruntWork | Full time: 35 paid hours per week or more
Work Timezone - Must be a City eg London Melbourne - AEST Work Schedule Fixed Schedule Remote Job Industry Other Job Description This is a remote position.
Client Overview: Join a dynamic, rapidly expanding e-commerce business managing multiple online stores across diverse product categories. This innovative company operates in the baby, pet, and furniture markets, with ambitious plans to scale from three to ten-plus stores. Using cutting-edge Shopify technology, they're revolutionizing online retail through efficient drop-shipping models and streamlined operations.
Job Description: As an E-commerce Assistant, you'll be at the forefront of digital retail innovation, playing a crucial role in the company's aggressive growth strategy. You'll manage key operational tasks across multiple Shopify stores, ensuring smooth day-to-day operations while contributing to the company's expansion. This role offers unparalleled exposure to various aspects of e-commerce, from product management to customer service, providing a launchpad for your career in digital retail. You'll work with state-of-the-art e-commerce technologies, gain invaluable experience in a fast-paced environment, and see the direct impact of your work on business success.
Job Highlights: • Permanent work from home
• Schedule: Monday to Friday from 11am to 7pm AEST
Responsibilities :
• Craft compelling product descriptions for multiple Shopify stores, enhancing online visibility and sales
• Perform basic image editing to create visually appealing product displays
• Manage order fulfillment processes, ensuring timely and accurate delivery to customers
• Provide top-notch customer service, addressing inquiries via email with professionalism and efficiency
• Maintain accurate order tracking, cross-checking details to ensure customer satisfaction
• Implement and follow established processes across multiple stores, utilizing provided training materials
• Contribute to the optimization of e-commerce operations as the business scales
Requirements • Proven experience with Shopify platform and e-commerce operations
• Basic image editing skills to enhance product presentations
• Excellent written communication skills in English for crafting engaging product descriptions
• Strong multitasking abilities to manage operations across multiple online stores
• Meticulous attention to detail in data entry and order processing
• Self-motivated with the ability to work independently in a remote setting
• Adaptability to handle diverse product categories and changing business needs
• Enthusiasm for e-commerce and willingness to grow with a rapidly expanding business
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