SA Power Networks has an exciting opportunity for a Connections Development Manager - Major Connections to join our Customer Solutions team on a permanent basis.
Who we are SA Power Networks delivers energy solutions to empower South Australia today and in the future.
We are always seeking to build a more sustainable, efficient, and innovative business that creates real value for our customers.
As one of the State's largest employers, we have a commitment to integrity and take pride in doing the right thing for our people, customers, and community.
Progress your career and help us in empowering South Australia.
About the opportunity The Connections Development Manager - Major Connections oversees a portfolio of large, complex and politically sensitive customer projects across South Australia.
They will work with stakeholders and their Major Connections team to understand customer needs, build strategic partnerships, develop solutions, define project scope and costs, create project plans, develop contracts, monitor progress, manage risks, and ensure alignment with SA Power Networks' strategy.
They lead a team handling major connections, large energy resource connections and major asset relocation projects for important customers and major infrastructure projects across South Australia.
They also manage major customer accounts across various portfolios, aiming to enhance customer service, build strategic partnerships, and unlock commercial opportunities.
Additionally, they are responsible for transforming processes and services related to major connections, driving excellence in project management and introducing new services to meet major customers' needs.
Key role objectives Lead management of a portfolio of complex Major Customer projects, ensuring end-to-end delivery on time, cost, and quality objectives.
Develop and maintain strong relationships with key stakeholders, ensuring alignment of expectations and delivery objectives while proactively managing concerns and conflicts for timely resolution.
Develop and continuously improve project/portfolio management tools and systems to enable efficient delivery, manage internal resources, and coordinate customer activity.
Lead and demonstrate agility in adapting to dynamic project requirements, regulatory changes, and market conditions, fostering continuous improvement and innovation to enhance the delivery of customer services.
Lead continuous improvement in customer experience, through the enhancement of processes, systems and customer facing documentation.
Oversee financial planning and management of major customer projects, preparing detailed budgets, approvals, forecasts, and reports.
Develop account management facilities for major customers and their representatives.
Engage with customers to develop tailored solutions to meet their energy needs, while identifying commercial opportunities.
Essential role requirements Degree in a business-related discipline (project management, engineering, business), or equivalent level of skills and knowledge gained through experience.
Significant experience in major project delivery SA Drivers licence (Class C) What we offer An opportunity to join an organisation recognised for its innovation, technology, growth, and community service.
An ability to play a key role in delivering key infrastructure projects and supporting the economic development of South Australia.
Up to $900 in electricity bill reimbursements each year.
Automatic coverage from SA Power Networks Income Protection Scheme.
Primary Parental Leave (18 weeks) and Secondary Parental Leave (5 weeks).
Salary sacrifice benefits; fleet or novated car lease.
An industry-leading focus and reputation for safety and wellbeing.
A commitment to work-life balance with truly flexible working arrangements, a great team environment and a career focus with development opportunities.
How to Apply To apply click 'Apply'.
Applications should include both a Resume & Cover Letter.
Selection process may include psychometric/cognitive aptitude testing.
For queries only, please contact Bronte Murchland – ****** Applications close 12 November 2024 SA Power Networks is an equal opportunity employer committed to a diverse and inclusive workplace and encourages applications from all genders and people of Indigenous backgrounds.
For more information about SA Power Networks visit www.sapowernetworks.com.au