We are excited to announce an opportunity for a part-time Clinical Recruitment Officer to join our dynamic team at Nucleus Network. This is a part-time, permanent ongoing position, open to applicants based in either Brisbane or Melbourne!As the only global phase 1 clinical trials specialist with facilities in both the USA and Australia, we are committed to "advancing medicine and improving lives" by attracting exceptional talent.Since our founding in 2004, Nucleus Network has successfully conducted over 1500 phase 1 clinical trials for biotechnology and pharmaceutical companies from the USA, Europe, Australia, Japan, South Korea, Taiwan, and China.Our organization is characterized by our core values, outstanding work culture, dedication to staff development, and commitment to providing an optimal work environment.Join us on this exciting journey of growth and gain world-class experience working with some of the most innovative biotechnology and pharmaceutical companies globally.Key ResponsibilitiesAssisting Recruitment Officers handling inbound and outbound calls with potential participantsInbound and outbound calls – up to 40+ calls per dayEnsure studies are recruited in accordance with regulatory and ethical guidelinesBuild excellent rapport with existing and new participantsBooking appointments and updating the participant databaseRequirementsMedical research/clinical operations experiencePrevious experience in nursing, paramedic, or other healthcare-related field advantageousContact center experience in the healthcare field advantageousMust have excellent time management skills with an ability to work in a fast-paced environmentAble to work independently and effectively in a teamMaintain a professional level of confidentialityMeet set targets and KPIsMeaningful Impact - 'advancing medicine, improving lives' of people around the worldProfessional Growth Opportunities - We believe in investing in our employees' developmentEmployee Recognition - Your hard work and achievements will be recognized and rewardedEmployee Wellness Initiatives - We prioritize the health and wellbeing of our employeesIf you are interested in applying for this position, please include a CV and cover letter with your application.At Nucleus Network we are committed to creating a supportive and inclusive space where every individual feels they can be their full selves. Our policy applies to all aspects of employment, including our hiring and selection process. We are an equal opportunity employer, seeking people from all life stages, backgrounds, and life perspectives. Our focus is on people who embody our values of drive, teamwork, customer focus, and excellence.For further information about Nucleus Network, please go to www.nucleusnetwork.com.auYour application will include the following questions:Which of the following statements best describes your right to work in Australia?Have you worked in a call center before?Do you have customer service experience?What's your expected annual base salary?How much notice are you required to give your current employer?Nucleus Network is Australia's leading clinical research organization for the conduct of Early Phase Clinical Trials. Its people, facilities, consistent quality, and problem-solving culture provide excellent service to global pharmaceutical and biotechnology companies. The organization is an instrumental part of the process which brings new medicines to the community.Welcome to Nucleus Network
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