This pay rate is inclusive of mandatory 25% casual loading Our client, a large QLD Government Department, is seeking to engage an experienced ICT Business Analyst to play a key role in supporting the current digitally focussed projects, with the opportunity to work on strategic initiatives, and to collaborate with technical and business stakeholders across the branch, the department, and externally with other agencies and vendors.
Key Responsibilities Gather requirements and conducting workshops for implementation of workflow automation and correspondence management across the department using D365.
Eliciting, validating, and analysing critical information from business and technical stakeholders and presenting findings to program stakeholders in a meaningful way.
Investigating opportunities for process improvement in areas of complexity or to relieve business process pain points.
Ensuring legislative obligations are considered within the context of enterprise digital solutions.
Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
Producing high-quality documentation i.e., business, functional, non-functional, and transitional requirements Ensuring traceability of requirements throughout the project lifecycle.
Managing tasks, working autonomously or as part of a project team, achieving objectives with limited supervision and within specified timeframes.
Technical Skills and Abilities The ideal applicant for this role will be someone who can demonstrate the following key attributes as they apply to the key responsibilities of the role: Demonstrated 10+ years of experience performing business analysis activities on large scale complex ICT program/projects, preferably in the public service sector with SharePoint, M365, D365, Document & Case Management Solutions & EDRMS.
Demonstrated experience leading business process and system modelling activities for large scale complex organisations, preferably using Business Process Modelling Notation (BPMN) or Use Case development utilising Unified Modelling Language (UML).
Investigates business situations where there is some complexity and ambiguity and identify recommendations for improvements in collaboration with stakeholders.
Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements.
Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
Work independently and acts as a single point of contact by developing, maintaining, and working to stakeholder engagement strategies and plans.
Provides informed feedback to assess and promote understanding.
Facilitates business decision-making processes.
Captures and disseminates technical and business information.
Investigates enterprise requirements where there is some complexity and ambiguity.
Identifies the communications and relationship needs of stakeholder groups.
Translates communications/stakeholder engagement strategies into specific activities and deliverables.
Facilitates open communication and discussion between stakeholders.
Stakeholder management, communication, collaboration, and presentation skills.
Experience with tools such as Jira and Confluence to manage requirements and project documentation.
Qualifications, Conditions and Requirements The following would be highly regarded: 10+ years of experience in a Business Analyst role SharePoint, M365, D365, EDRMS/DMS and Content/Document Migration experience is mandatory Tertiary qualifications in relevant fields would be well regarded CBAP, BABOK or similar BPM experience Further details: 8 Hours/day - 40 Hour working week.
The successful candidate will be required to complete a Criminal History Check.
To be considered for this position, please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached.
Alternatively, please contact Jacqui Deller at ******, quoting reference number 241442.