At Zurich we're on a journey to lighting the way to a brighter future... a brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet.
We take pride in uniting our people within an energized culture that empowers everyone to focus on what matters most to our customers and each other.
This is an exciting time to be at Zurich as we empower our people to fuel innovation and collaborate across diverse teams.
At Zurich we encourage everyone to be curious, courageous, and responsible as we seek out new opportunities to delight our customers.
We know we can achieve great things when we put our mind to it.
Let's create a brighter future together, let's make a difference Work is something you do, not only somewhere you go.
The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future.
As the Senior Group Claims Consultant, you'll be responsible for managing a small portfolio of complex claims, conducting quality assurance reviews, providing technical support on claims strategies and management, supervising & mentoring claims assessors and supporting the relationship with our superannuation partners.
As a subject matter expert, you'll use your superior knowledge to develop and enhance the skills and capabilities of the team, drive continuous improvement and process enhancements, and protect and promote Zurich's claim philosophy.
Important to your success – let's grow together Experience as Senior Assessor (or high performing claims assessor) managing end-to-end group insurance claims, specifically lump sum and TPD.
Experience managing multiple policies, dealing with and resolving complaints, reviewing disputed claim decisions.
Strong understanding of LICOP, PYS/PMIF, Transfer Terms.
Experience presenting claims data to Trustees/Fund Partners is preferred.
Experience providing coaching and mentoring.
Demonstrated experience driving continuous improvement and process enhancement initiatives.
Belong. Zurich is here to support you Zurich is a place that you can truly belong and thrive! Zurich is an equal opportunity employer.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates.
If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.
So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure! #J-18808-Ljbffr