Time left to apply End Date: January 23, 2025 (5 days left to apply) job requisition id R000018002 PRIMARY DETAIL The Accounts Receivable team within Finance Shared Services is seeking a casual Revenue Assistant to assist with the collection and management of student fee payments and provide financial administrative support to the team.
Reporting to the Accounts Receivable Manager, you will: Provide support in the collection and management of student fees and sundry debts, including contacting and following up with students and debtors on payments.
Review, record and maintain student fee, debt and payment information in the relevant Finance system.
Monitor and track payment and debt collection progress and collate information to prepare regular reports and updates.
Receive, respond and resolve queries from students, debtors and internal/external stakeholders regarding fees, debts and payments, escalating as appropriate.
Ensure a high level of customer service and confidentiality, and prompt resolution of queries and requests from students, debtors and internal/external stakeholders.
Develop and maintain effective relationships with colleagues, clients, internal and external stakeholders.
Provide financial administrative support to the team, as required.
About You You will have experience working in a busy customer service role within a large and complex environment and demonstrate the ability to build strong rapport with colleagues, clients and stakeholders.
You are highly organised, able to manage multiple work demands to deliver to deadlines, flexible in adapting to changing work priorities and can work well under pressure.
Your previous debt collection or financial administration experience would be highly advantageous.
To Apply To be considered for this position, please apply online and attach your resume and a separate cover letter that addresses how you meet the below selection criteria (maximum 2 pages): Availability to work shifts Mondays through Fridays.
Multiple shifts may be available up to 35 hours per week.
Completion of, or working towards, a degree or certificate in Accounting/Finance and/or relevant experience.
Strong computer skills including Microsoft Office and Excel.
Experience in delivering high quality customer service within a large and complex environment.
Strong verbal and written communications skills with the ability to build and maintain relationships with colleagues, clients, and stakeholders.
Highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standards.
Excellent attention to detail, proactive and demonstrated ability to work autonomously and as part of a team.
* This position requires a criminal record check.
Applications Close: 22 January 2025 at 11:59pm (AEST) If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.
To apply for this job: Login to Workday and go to the Careers App Find Jobs.
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