Your New Chapter At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. As the PIMS/EMR Coordinator, you will support the day-to-day operations of veterinary practices across Australia and New Zealand by maintaining, improving, and providing user support for our Practice Information Management Systems (PIMS). You will play a key role in technical troubleshooting, data maintenance, and assisting with system conversions and implementations.
Key Responsibilities Technical Support: Provide system support, troubleshooting, and user training for software platforms, including ezyVet, Vision, RxWorks, Ascend, and OpenVPMS. Conduct webinars and maintain strong relationships with software vendors. Data Management: Assist with data entry and auditing for clinic software systems. Ensure data accuracy and provide consulting services to practices on established systems. Software Conversion and Implementation: Support clinics transitioning to new software, including project management assistance for conversions to ezyVet or Ascend. Administrative Support: Complete administrative tasks as assigned by the PIMS Team Leader. Contribute to VetPartners' practice management initiatives and maintain strong relationships with clinic staff and the VetPartners Support Office. Skills, Attributes, and Experience: Experience in veterinary clinics/hospitals or the healthcare industry. Strong verbal and written communication skills. Excellent relationship-building skills with a warm and friendly demeanor. Creative problem-solving abilities and attention to detail. Self-directed, organised, and efficient with strong time management and prioritisation skills. Proficiency with computer systems and the ability to quickly learn new applications. Commitment to delivering exceptional customer service and adhering to VetPartners' values. Why VetPartners? At VetPartners, we're more than just a company – we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured.
Why Work With Us? Shared Purpose: Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners. Collaborative Culture: Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth. Opportunities for Growth: Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development. Rewarding Work: Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals. Work-Life Balance: Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life. How To Apply: Sound Like you? Join Us. Grow You. Click the Apply Button and please submit your resume, a cover letter detailing your relevant experience.
VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities.
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