Travel Support Consultant

Position Overview: As a Travel Support Consultant, you will play a critical role in ensuring the smooth operation of the travel business.
This position involves managing administrative tasks, coordinating with suppliers, and providing exceptional support to the sales team arranging group travel.
The ideal candidate will have a passion for travel, strong organisational skills, and a proactive approach to problem-solving.
This is the perfect role for a Travel Consultant wanting to take the next step in their career.
Key Responsibilities: Coordinate with suppliers and partners to ensure timely and accurate delivery of travel services and products.
Approve invoices.
Provide support to the sales team by managing booking confirmations, amendments, and cancellations.
Answer pricing and itinerary questions to help maximise sales, while ensuring a high margin level and maintaining the highest possible quality Use knowledge of products and systems to assist in improvements to operational efficiency and tour itineraries Develop and implement new internal processes, rules and procedures based on the needs of the business Maintain accurate records of transactions, communications, and inventory.
Troubleshoot before, during and post-tour Qualifications: 1 - 3 years' experience in a travel consultant role, operational support or groups support preferably in the travel industry.
Excellent organisational and multitasking skills with a keen attention to detail.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office Suite and familiarity with booking/ reservation systems.
Problem-solving skills and a proactive approach.
Ability to work independently and as part of a team in a fast-paced environment.
Package: Competitive salary $60-65K + Super Full-time permanent role in a welcoming environment.
Flexible hybrid working arrangements post probation.
Opportunities for professional growth and development.
A collaborative and supportive work environment.
The chance to be part of a passionate team dedicated to creating extraordinary travel experiences.
How to Apply: To apply for the role, please contact Chloe on 03 9988 0616, email your resume to ****** or click '"Apply Now"