Apparent Communications
Senior Account Manager
Redfern
Full-time
Allow us to introduce ourselves
We're Apparent, a full-service, independent agency made up of 140 thinkers, creators and solution-makers doing what we do best. One thing you should know about us: we've got an entrepreneurial spirit, and we know the work worth doing doesn't fit into neat, tidy boxes. And neither should you, for that matter. Our warehouse space in Redfern is here for you to gather, make stuff you're proud of and grow your strengths (even if they have nothing to do with your job description).
We punch well above our weight, with some of the biggest clients in the world on our roster, from tech giants like Google and VMware, to local icons like Tourism Australia and Cricket Australia. Our approach? We call it the red thread. In other words, it's the thing that connects everything we do, from the customer, through to the client and brand. On any given day you can expect to cross paths with someone in strategy, brand, creative, content production, social media, UX/UI, technology and media planning and buying. Oh and dogs, too. You'll definitely cross paths with adorable dogs.
A few things you'll like about working here:
A flexible and hybrid working policyGenerous parental leave and summer days offHeaps of growth and training opportunities24/7 access to our employee assistance program for you and your familyThe role The role is Traffic Manager, an integral part of the workflow through the agency. It's a fast paced ever changing working environment and you'll need to love solving problems. You will be responsible for making things happen, everything from the traffic and studio management to triaging new requests across the team. We have a traffic team of 3, soon to be 4, this is a newly created role.
Responsibilities: Assist with the scheduling and resourcing of digital, UX/UI and creative projects agency wideDevelop positive and collaborative relationships with internal teams, including client service, creative, and production.Assist with all aspects of end to end project management – keeping things on trackCoordinate project reviews and meetings when requiredProvide regular communication and status reports to Head of TrafficSkills You will need:
3-4 years experience as a Traffic Manager or Program Coordinator from a digital agency or production house backgroundSolid organisational skills with an ability to manage multiple tasks at onceOutstanding attention to detail, loads of initiative and motivation to keep projects on trackTo demonstrate solid problem-solving skills and lateral thinking.Ability to navigate challenges and find innovative solutionsWork effectively in a team environment with a comprehensive understanding of creative, technical and production project phasesA positive attitude with a solutions focused approach, happy to pivot and be flexible as projects progress and priorities changeTo be a friendly and approachable person who has the ability to remain calm under pressureExperience with scheduling tools is essential, ideally Workbook, but open to others.About the Company Campaign Asia Specialist Agency of the Year Gold 2023
Campaign Asia Integrated Agency of the Year Silver 2023
We exist to help our clients find, get, keep and grow customers. We do this by understanding our clients' customers at a very deep level; where, how and what to communicate to them. We leverage our curiosity, use data, creativity and insights in equal measure to make sure customer engagement is effective, meaningful and remains relevant.
Our agency's purpose is grounded in enduring growth – for our people;
To chase opportunities that light you up
To build what makes your work better and easier
To foster your growth and support your potential
And for our clients;
To identify solutions for brands to flourish
To create compelling work we are proud of.
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