The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong design heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team, we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human-centred appliance brand.
We recognise the unique skills of specialist Appliance Service Technicians and Senior Service Techs to join our teams across Australia.
If you are sustainably minded, we want you to use your knowledge to repair home appliances and/or air-conditioners quickly to work closely with our long-standing customers.
What's on offer?
A competitive salary plus incentives Tools of the trade - Van, Tools, Uniform, Phone etc. Continuous Training, Development and Support Career Progression These roles carry out professional quality service repairs directly to our customers at their residence or in the workshop. A major benefit with these positions is the flexibility as we support a "work out of home" model which means you do not have to travel each morning or night to the workshop.
Your Key Responsibilities:
Repair and fully test the operation of the product ensuring full customer satisfaction Develop and maintain superior product knowledge through all training media, service manuals, and training sessions Complete all paperwork and documents related to service work and cash collection Maintaining and managing van stock of spare parts inventory Experience Required:
Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) preferred, industry experience as a minimum Strong communication skills and strong PC skills Provide premium customer service Be self-motivated with a positive, friendly, approachable nature Please note, you must have the legal right to work in Australia to be considered for any of these positions.
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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