This is an incredible opportunity to work for a forward-thinking community equipment services provider, who'll support you to be the best you can be in your chosen field!
Join us as our new Technician Team Leader at Medequip Assistive Technology Ltd and let us empower you to truly make a difference.
Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support.
You'll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip's values.
Who are Medequip? Medequip is the leading provider of medical equipment services to local authorities and the NHS across the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer.
About the role As the Technician Team Leader for Medequip Assistive Technologies, you will ensure that the right product, in the right condition is delivered and installed to the service user in an appropriate and caring manner within the specified time frame to the agreed specification and to the agreed performance, qualitative and financial targets.
Your day-to-day responsibilities will include, but not be limited to:
Log monthly mileage on the relevant spreadsheets and attend daily management meetings and contracts meetings.Carry out mandatory vehicle checks.Ensure technicians are striving to complete all jobs in time in full.Work with customer services and ensure technicians are taking out the set minimum amount of jobs.Understand and demonstrate the correct functionality and safe installation of items.Identify and report immediately any perceived safeguarding issues to your line manager/SHEQ.Ensure all relevant forms are completed for any vehicle accidents.Meet or exceed set KPI's daily and prioritise workload accordingly.Ensure technicians are adhering to timeslots/emergencies and liaising with service users if there is going to be a delay or if problems arise.Lead by example at all times and work with other team leaders and management colleagues.About you Above all, you will identify and align with our company values:
We empower people to be accountable for their actions and performance.We help people with empathy, courtesy, dignity, and kindness.We show respect and are trusted by our colleagues, suppliers, and customers.We believe in teamwork and are passionate about our work.We encourage innovation and the development of technology.We embrace change and seek to achieve excellence.We deliver cost effective, efficient, and safe healthcare solutions.Qualifications and experience required: Minimum 2 years supervisory experience.Minimum 3 years full clean driving licence.Ability to drive a van.What we offer: 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays).Continued professional development, training and learning support and opportunities for career progression.Van provided for travel to and from work.Life assurance.Cycle to work scheme.Care First employee assistance program including free counselling.Access to Perkbox discount platform.Free uniform.Free DBS check.We welcome applications from all sections of the Community as an Equal Opportunities Employer.
We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines.
Medequip's Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
This role may be subject to an enhanced DBS disclosure and satisfactory references.
This role is not eligible for sponsorship.
Candidates without satisfactory right to work in the UK are unlikely to be suitable.
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