Salary Range: $65,000 - $74,000 + SuperAbout Hungry Jack's - ABN: 25 008 747 073Hungry Jack's is a franchise of the international Burger King Corporation. With over 440 stores in Australia and more than 20,000 employees, we are an iconic Australian brand, delivering quality products within the Quick Service Restaurant industry.About The RoleThis is a permanent full-time position; the applicant must hold and maintain a Food Safety Supervisor Certificate and/or ServSafe Certification.As an Assistant Manager, you will be responsible for the safe, effective, and efficient operation of the restaurant under the supervision of the Restaurant Manager. You will be guest-obsessed, providing outstanding Quality, Service, and Cleanliness to our guests through our team. You will lead a Business Portfolio (business system) to ensure outstanding business results while contributing to a culture of inclusiveness aligned with our cultural pillars: Growth Mindset, People Power, 100% Guest Obsessed, Stronger Together, Make a Difference.Your Tasks Will Include:Providing Safety LeadershipManage day-to-day operations with a focus on safe work practices that are compliant with local legislation and Hungry Jack's standards.Ensure safety and security procedures are enforced.Creating a Guest Obsessed CultureInterview, hire, train, and supervise your team to deliver exceptional guest service on every occasion, in all sales procedures, demonstrating a 'guest obsession'.Evaluate employee performance, promotions, disciplinary discussions, and resolve employee grievances appropriate to your role.Ensure that guests receive prompt service and quality food.Execute the National Marketing Plan on your shifts to ensure our guests receive a consistent experience on every visit (correct pricing, marketing material displayed correctly).Respond to guest inquiries and feedback about goods and services and provide appropriate corrective actions or escalation to ensure guest satisfaction.Own (on your shifts) National incentive programs to improve the guest experience.Building the Brand (Business Planning)Utilize your Business Priority Plan to continually improve your Restaurant performance.Review business results regularly and communicate to your team, with clear action plans implemented to achieve improvement.Participate in community engagement initiatives in your local area to improve visibility and build brand loyalty.Leading a High Performing TeamCreate a culture that emphasizes growth, trust, and accountability.Build your Restaurant Team to ensure effective shift coverage with productive and proficient employees.Develop and maintain a succession plan that engages and retains your internal talent pipeline.Partner with your Training Coach to execute the Restaurant's Training Plan.Managing the Business (Profit and Controllables)Accurately project sales to ensure rostering and ordering support our guest obsession.Plan and prepare work schedules and assign employees to specific duties.Manage controllables (own portfolio) to achieve profit goals.Conduct regular stock take of inventory, maintain stock records, ensure alignment within budget.Order inventory as per requirements for sales projections.Skills / ExperienceAQF Certificate II or III or minimum of one-year relevant experience.RequirementsAll successful applicants for this position will be required to provide a National Police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.How To ApplyIf this sounds like the exciting opportunity you have been looking for, then apply now.Applicants must submit a cover letter detailing suitability and experience for the position and a recent resume.Hungry Jack's is an Equal Opportunity Employer.
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