About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com
About Toll Helicopters:
Toll Helicopters is an experienced provider of specialised mission-critical helicopter services and training for Government, Defence, and the civil sector. With extensive experience in operations, training and helicopter maintenance, our staff are some of the most highly experienced and well-trained aviation professionals in the country.
Toll operates the Toll Ambulance Rescue Helicopter Service on behalf of NSW Health for the NSW and ACT communities.
Toll has an expanding Defence aviation support portfolio including maintenance and flight operations in support of ADF capability.
For more information about our client operations and training facility please refer to https://www.linkedin.com/company/toll-ambulance-rescue and www.linkedin.com/company/ace-training-centre
The Role
We are looking for a Technical Services Engineer to join our team. This is a permanent position, working Monday- Friday.
The preferred location for this role is Brisbane. Alternatively, a Sydney location may be an option. Role location will be considered during candidate selection.
The Technical Services Engineer provides technical intelligence, expert opinion and in-depth analysis of airframe, engine, and systems architecture across the Toll Aviation aircraft fleet.
Working within the airworthiness management team and dynamically collaborating with the maintenance engineering team, this role collates, reviews and analyses identified aircraft occurrences, then delivers centralised, effective and efficient internal and external communication to ensure aircraft technical outcomes complement airworthiness management activities.
Joining a collaborative and close-knit team committed to delivering excellence, you will be working alongside the operational and maintenance teams providing knowledge and leadership to meet our online obligations for our customers whilst maintaining cost efficiency and regulatory compliance.
Key Responsibilities
The duties and responsibilities of the Technical Services Engineer include the following:
Provide technical assessment and input to Leonardo, P&WC, and other manufacturers' SBs and TBs as required
Analyse aeronautical product improvements as presented by varying OEMs, providing internal recommendations with focus on fleet enhancement, product obsolescence and operational benefits
Act as liaison between airframe/engine manufacturers and Toll Aviation for all engineering queries/requirements and provide specialist technical support to the engineering team
Maintain technical oversight of major repairs and their associated technical data, ensuring that fleet applicable is maintained and controlled
Assist with the coordination of aircraft modifications to meet operational requirements while leading technical projects that have a positive impact on reliability and availability
Contribute towards scheduled aircraft airworthiness reviews and aircraft quality assurance checks, draft reports and provide actions on identified occurrences
Assist with the investigation of aircraft defects and any reporting of major defects to CASA
Skills & Experience
To be considered for this role, you will ideally hold an Aircraft Engineer Trade Qualification (or equivalent) along with a CASR Part 66 Licence with B1 and/or B2 with an AW139 and/or B412 type rating
Detailed knowledge of CASA regulatory requirements & processes as they pertain to the company Maintenance Control Manual, the relevant aircraft System of Maintenance and legislative framework for aircraft maintenance activities
Solid LAME experience within the aviation industry
Regulatory understanding of airworthiness management and maintenance control processes
Advanced technical, analytical, and critical thinking skills with proven attention to detail
Strong verbal and written communication skills and the ability to communicate effectively with a range of internal and external stakeholders
Experience managing a variety of projects through to completion
Problem solver and critical thinker looking to apply innovative solutions to improve operations
Ability to translate complex processes into simple written instructions or visual representations
Excellent communication skills, both written and oral
Analytical thinker with the ability to make sound fact-based decisions
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
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