Searching for real purpose and authentic people? Harness your leadership expertise and help us resolve workers' compensation disputes.
Workplace Injury Commission (WIC) Melbourne Multiple positions (x3)
$172,188 per annum (plus super) + excellent mentoring and support Enjoy rewarding work, a respectful culture, and the support you need to thrive Competitive remuneration, flexibility including hybrid WFH options, and incredible benefits Play a key role supporting WIC as we help injured Victorians find a way forward Join a recognised Work180 Endorsed Employer for All Women _______________________________________________________________________ The impact you'll have: At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.
As a Conciliation Manager you will lead and develop a team of Conciliation specialists to deliver high quality, timely and accessible conciliation services and support the fair, informal and cost-effective resolution of worker's compensation disputes in accordance with the objectives and requirements of the Workplace Injury Rehabilitation and Compensation Act (Vic) 2013.
As an experienced leader, you will harness your skills to grow a high performing, collaborative and supportive Conciliation team. You will oversee service and quality standards and actively promote a constructive, accountable and learning culture.
This opportunity will see you thrive in leadership, proactively driving continuous improvements that enhance the experience of injured workers and other parties to disputes, as well as our stakeholders more broadly. You will enjoy having an impact on the delivery of WIC's organisational strategy as an active leader and steward of our culture.
Who we're looking for: To succeed in this role, you will have:
Experience leading a high performing team of specialists through building trust and belonging, shared purpose and goals, coaching and empowering and managing accountability. Demonstrated understanding of the principles and practices of alternative dispute resolution and experience applying policy and procedure, and interpreting legislation within a dispute resolution jurisdiction or framework Qualification or significant relevant experience in at least one of the following: Alternative Dispute Resolution, Law, Psychology, Occupational Health and Safety, Social Science Proven success identifying continuous improvements and leading initiatives to improve operating efficiencies, productivity, quality, customer service or people experience. Leadership capability to coach for growth, create clarity, build connection and lead in context to develop and sustain individual and team high performance to achieve operational and strategic objectives For further information, please refer to our position description. [Link to PD]
Resolution matters. And so do you. We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:
Competitive remuneration, plus generous allowances and reimbursements for study, wellbeing and home-office working. More leave when you need it most - flexible leave arrangements tailored to you. Access to our 24/7 holistic mental he
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