Previous experience in the cleaning industry is essentialThe CompanyEstablished in 1972, Quad Services is an Australian-owned provider of high-quality commercial cleaning and associated services across all Australian states, territories, and New Zealand. As a nationally recognised, award-winning service provider, our team focuses on partnering with our clients for long-term success and service delivery excellence.
In this role, you will travel frequently throughout Victoria (including possible travel to SA), with overnight stays required to maximise time spent with your team. You will take ownership of your portfolio, including coaching and developing your team, driving growth and ensuring client retention.
The roleAs the State Manager you will:
Lead the Operations Team for your portfolioEnsure service delivery and client retentionManage cost, pricing and customer profitabilityBuild relationships with key accountsTroubleshoot escalated issues and manage complaintsSupport the leadership team on significant projectsHave experience in the commercial cleaning industry (essential)Travel frequently throughout Victoria (including possible travel to SA)Skills and ExperienceThe successful applicant will be a suitably experienced leader who has:
Proven experience in a similar roleExcellent people management abilityExcellent communication skills, both written and verbalStrong commercial acumenAdvanced relationship-building and stakeholder engagement skillsAbility to collaborate, influence and negotiateNational criminal history checkWorking with children check What's on offerA fantastic opportunity to join a well-known Australian companyA leadership role within a highly respected service providerOutstanding team culture where staff produce excellent resultsHow to applyDoes this sound like you? Please click the 'Apply' button below.
Quad Services is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Veterans, Aboriginal and Torres Strait Islander candidates are encouraged to apply, as we value the unique perspectives and experiences they bring to our team.
Your application will include the following questions:
How many years' experience do you have as a state manager?
Which of the following statements best describes your right to work in Australia?
Do you have a current Working With Children (WWC) Check?
Do you have commercial cleaning experience?
Do you have a current Police Check (National Police Certificate) for employment?
How much notice are you required to give your current employer?
Do you have a current Australian driver's licence?
Australian owned and operated, Quad was founded in 1972 and has stable long term ownership and a well-established senior management and operations team. Through organic growth Quad has become a significant provider of quality cleaning and associated services in all states across Australia. Our Head Office is located in Sydney and we have offices located across Australia and New Zealand.
The Quad Operations Management team have considerable experience in providing services to clients in our industry and have in-depth experience in managing a wide variety of client requirements.
We attribute our success to our service methodology, key elements of which are illustrated below.
Source: This is an extract from the company's own website.
Australian owned and operated, Quad was founded in 1972 and has stable long term ownership and a well-established senior management and operations team. Through organic growth Quad has become a significant provider of quality cleaning and associated services in all states across Australia. Our Head Office is located in Sydney and we have offices located across Australia and New Zealand.
The Quad Operations Management team have considerable experience in providing services to clients in our industry and have in-depth experience in managing a wide variety of client requirements.
We attribute our success to our service methodology, key elements of which are illustrated below.
Source: This is an extract from the company's own website.
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