Team Leader - Client Services

Details of the offer

We are seeking a highly motivated individual ready to take on a new challenge in the role of Team Leader- Client Services in Batemans Bay. As the Team Leader-Client services, you will work with clients and their families across the Eurobodalla to facilitate their access to individualised supports and group activities offered by The Disability Trust. You will provide guidance to a team of established Disability Support Workers with the overall aim of continuously improving the quality of the services for our clients and staff across accommodation, group and individual settings.The Team Leader- Client Services will manage a variety of duties, including:The day-to-day coordination of a diverse range of programs, groups and individual supportsLiaising with families, carers and other organisations regarding the provision of support to clientsEnsuring the safety and well-being of participants and employeesMentoring and guiding frontline staff to deliver high quality services to clientsMaintaining accurate records and providing information for reporting purposesWorking closely with other teams in The Disability Trust to ensure the smooth delivery of the service in regard to staffing and NDIS PlansAbout You:As the successful candidate, you will have:Strong communication skills and ability to build rapport with participants with disabilityMaintain relationships with all other stakeholders in the community including family members, support staff, and other external providersUnderstanding of the importance of privacy and respect for all individualsAbility to actively promote a high functioning and engaged teamSound administrative and computer skills to utilise The Disability Trust's various internal systems for client management, rostering, record-keeping and risk managementDemonstrated experience working across a range of internal systems and databasesWhat We Will Offer:Annual salary between $73,000 to $79,000 (plus superannuation) depending on experience and qualification5 weeks of annual leave per annumOptions for flexible public holiday leave for events of cultural or religious significance.An extra paid day-off for your birthday to celebrate with family and friends.$15,900 tax free earnings through salary packagingAccess to Employee Assistance ProgramCommitment to professional development through our vigorous learning and development programsNext Steps:If you are ready to take the next step in your career, Apply now with an up-to-date resume and cover letter outlining your passion for the role and how your skills and experience match the above criteria. If you would like more information or have any questions regarding the role, please contact our Manager Community Supports - Eurobodalla & Ulladulla via email.Note: Please do not email your applications. We review candidates through this job advertisement so we encourage applying online.Applications close Monday 18th November 2024. Suitable candidates will be contacted on a rolling basis.
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