Become a part of an exciting and expanding team.Job No: WHS917Employment Status: Full-TimeJoin Our Exciting New Team at Caulfield Hospital!Join a well-established international brand with huge growth and development plans.Exciting brand-new estate with soon to be fully refurbished sites!About WHSmith AustraliaWHSmith is a historic British retailer focusing on news, books, and convenience, and Café operations across Australia. Our food sites are located in some of the busiest hospitals in the country, and our retail stores in some of the most exciting airports. Both provide a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge. Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed.About the PositionWHSmith Australia is constantly growing and innovating. Our latest area of growth is within the Melbourne area. We will be undergoing a refurbishment project and will be opening multiple brand new, state of the art hospitality facilities during the year. We are currently looking for a Team Leader to support our temporary sites, and eventually transition to our exciting new concept stores.As a Team Leader, you are responsible for ensuring that our customers receive the highest level of service.Other responsibilities include:Training team members in store processes and proceduresMaintaining a clean workspace in accordance with Food by WHSmith hygiene StandardsReporting and communicating necessary information and feedback to the Store Manager regarding any and all aspects of store operationsAssist in the preparation of both food and beverages/coffeesAbout YouTo be considered for these roles, you must display the following:Barista experience is highly regardedAt least 2 years' experience in a supervisory roleStrong initiative with the ability to adapt to differing working styles and personalitiesYou must be comfortable working in pop up environments such as coffee carts & outdoor operations (marquee set up)Ability to work autonomously and as part of a teamStrong knowledge of general café operations in a fast-paced environmentExcellent communication and interpersonal skillsWhy you should join our Food by WHSmith teamExciting staff discounts across our fabulous productsConstant opportunities for progression and development - potential to grow within the companyA nurturing employee assistance program (EAP) for staff going through any form of hardshipTake part in our employee recognition awards, The Smithies, acknowledging those who demonstrate our values with prideWe're not just here for our customers' journeys - we want to make every career journey better too! Apply now!Our Commitment to Diversity and InclusionWHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.*Please note, only shortlisted applicants will be contacted.
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