SVPHS Support Services Administration AssistantAbout St Vincent's Health AustraliaWe are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services. We comprise numerous public and private hospitals, aged care facilities, co-located research institutes & partner facilities, and +22,000 healthcare superheroes.Why work at St Vincent's?Join us on our mission to provide care to all, including the most disadvantaged in our community.Discounted access to gyms with Fitness Passport, discounted private health insurance with Medibank.Access to a government salary sacrifice program. Make a proportion of your salary tax-free.Financially supported scholarship programs, education allowances, paid development leave.Enjoy several employee groups including our award-winning Pride Network. A highlight for many is our annual participation in the Sydney Mardi Gras parade.About the roleThe Pre Admission Clinic (PAC) administrator is responsible for supporting the PAC team in administrative duties to enhance team efficiency. This includes but is not limited to:Contacting patients to set up telehealth appointments.Close review of admission documentation received and uploading to hospital electronic record system (WebPAS) in a timely manner.Supporting patient telephone and email enquiries.Prompt response to emails and voicemail messages from all stakeholders – internal and external.Maintaining timely and accurate record in Excel spreadsheets and other hospital applications.Ensures the confidentiality of patients and staff is maintained and communication and interpersonal skills are effective and appropriate.In conjunction with their direct Manager, participates in regular structured appraisal and peer review processes.Please note: the department operates Mon to Fri from 8am until 5.30pm, the successful applicant will be required to work within these hours.About the facilityIn this role you will be based at St Vincent's private hospital, Darlinghurst.A state-of-the art hospital in a beautiful inner-city location.Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches.Closely partnered with universities and affiliated research institutes, many which are located on-campus.Groundbreaking technologies, including world-first robotic-assisted surgeries.Highly specialized services in orthopaedics, heart and lung surgery, head and neck surgery, neurosurgery, urology, vascular surgery, upper GI/hepatobiliary surgery, ear, nose and throat surgery, colorectal surgery, gynaecology, neurology, plastic and reconstructive surgery, cancer services and mental health.About youAbility to accept responsibility for completion of tasks with minimal supervision and direction.Effective with time management and prioritising tasks.High-level computer literacy including use of Microsoft applications (Teams, Outlook, Excel) and working across multiple systems/applications.Excellent level of written and verbal communication skills.Strong commitment to providing excellent client care and customer service.Team player.Commitment to continued professional development.Professional and courteous to all stakeholders.Sponsorship / work rights for AustraliaPlease note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.Pre-employment checksYour employment is conditional upon the completion of all role-required pre-employment checks.Equal opportunityWe embrace and celebrate diversity and inclusion and are committed to equal employment opportunity, ethical practices, the principles of cultural diversity, and the promotion of a smoke-free work environment. We are committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions.How to applyApplications can be submitted via the Apply button.For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact us on ******.
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