Account & Relationship Management (Sales)
Full time
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As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division Specific Information The role can be based out of either Melbourne, Brisbane or Sydney.
About the Role: The Strategic Partnerships Manager will be responsible for strategic relationships with Thermo Fisher's Strategic Accounts across Australia. This role focuses on building high-value partnerships that drive innovation, align with Thermo Fisher's mission, and deliver tailored solutions to address the unique challenges of the academic sector. You will collaborate closely with internal teams and external collaborators to develop strategies that lead to mutual success.
What You'll Do: Develop and implement comprehensive account strategies to align customer goals with Thermo Fisher's objectives.Establish and maintain positive relationships with collaborators to enhance collaboration and grow partnerships.Act as the primary interface between assigned accounts and Thermo Fisher, ensuring seamless coordination and communication.Identify and bring value to opportunities across Thermo Fisher's portfolio, offering tailored solutions.Collaborate with internal teams—including product, sales, and leadership—to align offerings with customer needs and business goals.Monitor account performance, manage financial objectives, and ensure compliance with company metrics.Lead initiatives such as bundled offers, incentives, and rebates to increase Thermo Fisher's share of wallet and deepen customer engagement.Consistently review accounts and communicate updates to collaborators, customers, partners, and team members regarding progress, challenges, and next steps.Actively contribute to competitive intelligence by analyzing the market landscape and finding opportunities for strategic advantage.Frequent Contacts: Internal
Business Unit DirectorsCategory ManagersSupport TeamsExternal - Customers C-Suite Executives (CEO/CFO)Academic Leaders (Vice Chancellors, Deputy Vice Chancellors, Deans)Procurement Heads, Directors of Industry EngagementSenior Business and Market LeadersKeys to Success: Education Tertiary qualification or proven experience in a related field.Experience Minimum of 3 years in strategic account management, partnerships, or a similar role.Proven success managing high-stakes accounts in dynamic and fast-paced environments.Understanding of the academic and research sectors, including key players and trends (preferred).Experience in global organizations with decentralized models (preferred).Proven adaptability through exposure to diverse organizational environments (preferred).Knowledge, Skills, Abilities Strong interpersonal skills with the ability to build trust and align partners on shared objectives.An analytical approach to developing strategies and finding opportunities for improvement.Excellent organizational and time management skills, with a focus on delivering results in a dynamic environment.Clear and compelling communication, including the ability to present ideas effectively and negotiate outcomes.Commitment to learning, adaptability, and fostering collaboration across diverse teams.Physical Requirements / Work Environment Regular travel (30-40%) to engage with customers and partners.Adherence to Occupational Health and Safety (OHS) policies, ensuring a safe and collaborative workplace.Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer. Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.Flexibility: Balance your work and personal life with flexible arrangements.Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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