Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role:Drive immediate relief and provide a sustainable resolution to issues within the ServiceNow platform.Use knowledge and experience in software development, application support, systems engineering, and networking to proactively prevent issues from reoccurring.Drive internal stakeholders and partner teams to improve the reliability, scalability, and performance of the infrastructure through improved system design.Drive and contribute to a culture of intolerance to manual activity, which results in an automation environment delivering repeatable and scalable response to system issues.QualificationsTo be successful in this role you have:Deep knowledge of Linux systems.Coding in any development/scripting languages like JavaScript, Python, C++, Java.Networking skills and IP addressing.MySQL database administration.Monitoring of performance/availability in systems, applications, and networks.Uncompromising attention to detail.Ability to work in shifts that cover one weekend day.JV20Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
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