Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Workday's Delivery teams are driven by a passion for our products and the success of our customers in implementing our outstanding cloud solutions. We're a diverse group of people, with an invaluable mix of experiences and backgrounds. We promote a culture of innovation, continuous improvement, and aspirational goal setting while inspiring and encouraging team members to develop their career and become the best professionals they can be.
About the Role
The Senior Director, Engagement Management, a key member of the delivery leadership team, leads an organization of Engagement Managers who focus on deploying the portfolio of Workday applications and is accountable for the success of the customers within their project portfolio. This individual collaborates with other teams in Services, Sales, and Partner organization to secure the best experience for our customers. Joining efforts with the Sales teams to win new business with new and existing customers is also a key responsibility.
This role reports to the Vice President of Professional Services (APJ).
Key objectives for the role are: team development, customer satisfaction and portfolio deployment health.
About You
Basic Qualifications
5+ years experience in software consulting services
10+ years of project management experience, with experience in running a growing deployment portfolio and preferable in cloud solutions
4+ years managing a team of resources
Other Qualifications
Experience as Executive Sponsor on project deployments
5+ years experience in one or more of the following: HCM, Payroll or Financial Software applications
Ability to present complex technology concepts to c-level executives in an understandable way
Excellent communication and presentation skills
Willingness to 'roll up one's sleeves' and assist wherever needed
Promote a positive and inclusive working environment
Effectively collaborate across teams
Accurately estimate effort and resources required to complete projects
Experience with managing a consulting services P&L
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
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