At Epiroc, our vision is "Dare to think new" .We challenge our way of working, thinking and acting to find new and sustainable solutions in a rapidly changing world.
We see possibilities and dare to question the status quo.This is your opportunity to join the Epiroc team and enter a world of innovation, commitment and collaboration.Epiroc is now hiring site-based Service Technician to join our Orange Service team.
This is your opportunity to make a valuable contribution to a successful Customer Service Contract and team at large.What we offer:Flexible work conditionsSuper on all hours workedRetention bonusCompany-paid Income ProtectionUnlimited career opportunitiesPaid parental leave for primary and non-primary carersAbove NES long service leaveYears of service recognition awardsTraining and mentorship opportunitiesAs a Service Technician, you will be responsible for:Creating and developing strong relationships with customers and team membersCarrying out specialised repairs and maintenance work on Epiroc's range of underground mining equipment, predominantly focused on the ST18 and ST14 Automated loadersCarrying out service and repairs on mechanical, electrical, hydraulic and RCS systemsYou will be the primary single point of contact on a daily basis, so customer service is the highest prioritySolve complex equipment-related issues including diagnostic fault findingProviding a high level of technical product support while dealing face to face with our primary customerComply with Epiroc and customer SHEQ and WHS requirementsIdeally, you will possess the following experience and qualifications:Mechanical, heavy diesel, electrical or hydraulic trade qualifications or similarCustomer-facing experience or similarExtensive experience in the maintenance of surface and underground mobile mining equipment, hydraulic repairs, diagnostics, and low voltage electrical repairsPreventative and breakdown maintenance experienceHeavy mobile plant equipment rebuildsProven ability to troubleshoot and fault find complex electrical, mechanical and hydraulic problemsEpiroc's surface and underground product experience will be highly regardedPrevious experience on the Epiroc loader products will be considered in high regardPrevious exposure to the Epiroc Automation System will also be highly regardedThe successful candidate must be a strong team player with excellent relationship-building skills.
A positive attitude and commitment to all areas of service operations are essential to the job.Also, candidates will have an obvious commitment to OH&S, Quality and Environment policies and procedures; they also have a strong desire to deliver best practice solutions for our customer's business.Country and city description: Orange, NSWReady for a great challenge and career?If you feel you have the skills and experience to take the next step in your career, please click 'Apply' now.Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society.
With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications.
The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification.
Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18,200 passionate employees supporting and collaborating with customers in around 150 countries.
Learn more at www.epirocgroup.com.
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