Service & Support Administrator

Details of the offer

Join Precision Signs Australia as a full-time Service & Support Administrator based in Wagga Wagga, NSW.
In this key administrative role, you will provide vital support to our technical service team, ensuring our customers receive exceptional after sales service and support.What you'll be doingManage the service booking process, including scheduling appointments and maintaining accurate records.Liaise with customers to understand their service needs and provide updates on the status of jobs.Prepare service reports, quotations, invoices and other documentation as required.Order and maintain inventory of parts and supplies to support service operations.Provide general administrative support to the technical service team as needed.Contribute to continuous improvement of administrative processes and procedures.What we're looking forProven experience in an administrative or customer service role, ideally within a technical services or trade-based industry.Excellent communication and interpersonal skills, with the ability to liaise effectively with customers and technical staff.Strong organisational skills and attention to detail to maintain accurate records and ensure efficient processes.Proficiency in using computer software such as Microsoft Office suite.A team player with a flexible and adaptable approach to work.Basic understanding of digital signage technology is a plus.What we offerAt Precision Signs Australia, we are committed to providing a supportive and rewarding work environment for our employees.
Some of the benefits you can look forward to include:Competitive salaryOpportunities for professional developmentAccess to flexible work arrangementsA collaborative and inclusive company cultureAbout usPrecision Signs Australia is a leading provider of high-quality digital signage solutions for hospitality venues across Australia.
With over 45 years of experience behind us, we are known for our commitment to excellence, innovation and exceptional customer service.
Join our team and be a part of our continued success story.Apply now to become our next Service & Support Administrator!#J-18808-Ljbffr


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