Service Advisor / Trainee

Responsibilities: As a Service Advisor, you will be the key link between our customers and our skilled technicians. Your responsibilities will include:Service Advisor in the day to day running of the service department.Greeting customers and understanding their service needs.Conducting vehicle inspections and providing accurate cost estimates.Explaining recommended services and repairs to customers.Scheduling appointments and managing service timelines.Keeping customers informed about the status of their vehicles.Handling customer inquiries and concerns with professionalism.Requirements: To succeed in this role, you should have:Titan DMS experience (not essential).Previous experience in automotive service advising.Strong communication and interpersonal skills.Knowledge of vehicle systems and maintenance.Ability to thrive in a fast-paced, team-oriented environment.Proficient computer skills for scheduling and record-keeping.What We Offer:Competitive salary and performance-based incentives.Ongoing training and professional development opportunities.A positive and collaborative work environment.Employee discounts on services and products.
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