Tynan Motors, one of Australia's largest and most respected Motor Groups, has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 13 brands including Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Renault, and Chery! We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Wollongong Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team!
About the role: We're looking for an energetic, customer-focused individual to join our busy Automotive Service Department based in Wollongong. Automotive experience is not necessary (although preferred); what we are looking for is someone who wants to put their customer service experience into a full-time role with great career potential with a STARTING OTE of $85,000-$100,000.
This is a full-time role; Monday to Friday 7:30 am to 5 pm. What will a day look like? Open from 7:30, you will meet and greet customers as part of our "Driveway service" in a casual setting (no suits and tie here).You will confirm booking details, providing general advice and support in identifying what repairs/maintenance needs to be done.Liaise between workshop and customer for any repairs, sales, or warranty operations required.Cost/invoice paperwork for each customer.Overall; establish and develop effective customer relationships.About you: Previous experience as a service advisor within the automotive industry (not essential but highly regarded).You will be passionate about delivering exceptional customer service to our customers.You will thrive in a busy, high-volume environment.You will have sound computer experience with the ability to learn new systems.You will have a can-do approach where no task is too hard.You have the ability to build rapport with our valued customers.You will have a good understanding of the automotive industry and be mechanically minded.A passion for consumer sales with proven results.Current NSW Driver's License.Why Tynan Motors? Paid Birthday Leave! Have your birthday day off paid!Loyalty Leave - we reward loyalty with additional paid days off!A forever growing friendly family-run business with over 350 staff – the opportunities are endless!Gain exposure to multiple automotive brands.Monday to Friday position.Make a change & make your mark on our growing service department!Work with a fun, supportive team with a management structure that encourages progression. #J-18808-Ljbffr