Service Administrator

About Us: 
At AgriForce Machinery, we pride ourselves on delivering quality agricultural machinery and exceptional customer service to the Gunnedah community and beyond. As a family-owned business, we foster a close-knit team environment where our employees feel valued and empowered to excel.
Position Overview:
We are seeking a motivated, detail-oriented Service Administrator to join our team. This full-time role is ideal for someone with experience in agricultural machinery or mechanical service and who is passionate about supporting service operations and assisting customers with their needs.
Key Responsibilities: 
- Assist in scheduling and managing service appointments.
- Act as the first point of contact for customer service inquiries.
- Work with the service team to ensure timely and efficient workflow.
- Coordinate parts orders and manage inventory for service jobs.
- Prepare and review service documentation and invoicing.
- Support the Service Manager in daily tasks and operational needs.
Requirements:
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Basic mechanical knowledge or a willingness to learn about agricultural machinery.
- Ability to work in a team-oriented environment.
- Prior experience in a service department or administrative role in agriculture or machinery industries is a plus.
Benefits:  
- Competitive salary and benefits package.
- Opportunity to grow within a respected family-owned business.
- Friendly and supportive team environment.
If you are interested in becoming a part of a dedicated team in a rewarding role, we would love to hear from you. Please send your resume and a brief cover letter to [email protected]