Job detailsPosition status Fixed Term Temporary Position type Flexible full-time Occupational group IT & Telecommunications Classification AO4 Workplace Location Wide Bay Job ad reference QLD/DSB572658 Closing date 02-Jul-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration until 29/12/2024 Contact person Lisa Roberts Contact details (07) 4122 8222Access the National Relay ServiceThe role:Reporting to the Manager, you will be responsible for providing operational support (on-site and remote) to Queensland Health sites as required and configuring/installing/monitoring/supporting/managing the ICT environments by applying high level technical expertise.In addition to this, you will be responsible for:Providing timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained.Developing, maintaining and working within procedures for the maintenance and support of one or more technical domains - see Appendix 1.Providing excellent customer service by applying effective organisational and communication skills with an ability to negotiate, advise and work collaboratively with others to reach decisions.Are you right for this role?To be successful in the role, you will have demonstrated technical expertise in the management, configuration, monitoring and implementation of ICT environments in one or more technical domains and proven experience in delivering high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised.Furthermore, you will have well-developed oral and written communication skills that enable the creation and/or maintenance of system documentation, work instructions and technical reports for management.About eHealth Queensland:eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.Benefits of working with eHealth Queensland:By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.You will enjoy a variety of benefits, including:Competitive salary + generous superannuation and leave loadingFlexible working arrangementsDiverse work cultureCareer training and developmentTo apply for this exciting opportunity, submit your resume and a one-page cover letter online today.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).DocumentsBefore applying for this vacancy please ensure you read the documents below.DSB572658 Senior Technology Officer RD (PDF, 280KB)Role DescriptionQH Information for Applicants Sept 23 (PDF, 939KB)Application Kit*#J-18808-Ljbffr
