Senior Regional Manager - Qld

Management - Area/Multi-site (Retail & Consumer Products) dusk has over 140 stores across Australia and New Zealand with plans to grow the company further.
As Senior Regional Manager, you will aid in the overall responsibility of the Queensland state as well as a number of stores reporting directly to you.
This is a great opportunity to display operational & sales focused expertise in a national retail environment.
The main objective of this role is to ensure a Perfect Customer Experience is delivered by managing all sales and service activities throughout the entire region by providing leadership and training to the team in areas of sales, key performance indicators, expense, shrinkage control & profit contribution for the allocated state.
Some of the key responsibilities of this role are:
Delivering Perfect Customer Service by ensuring that both yourself & your team demonstrate that 'It's about the Customer, always' to both internal and external customers.Ensuring maximised sales from key merchandising areas.Achievement of budgeted expenses and state profit contribution.Management of the store roster for the stores within the area, ensuring team time is distributed appropriately and attendance is punctual.Achieving and striving beyond the set sales targets within your designated state.Ensuring compliance with all asset protection policies & procedures.Aligning, leading, empowering & supporting team members by providing direction, setting clear expectations, encouraging and providing feedback and recognition to teams and individuals.Partnering with Area Managers to effectively recruit and select Team Members for your state.Managing performance of your team in line with the company's policies & procedures.Ensuring all areas of administration are managed to company standard by yourself and your Team.Clearly articulating information and ideas, both verbally and in writing, to a variety of people while maintaining an effective working relationship.Ensuring all directives and tasks are actioned within an appropriate timeframe.If you believe you have the skills and drive for this role we would love to hear from you!
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