Senior Project Officer/Lived Experience AdvisorThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We're focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It's all part of the way we partner with the community to help every individual lead a healthy life.
About the role: The Senior Project Officer/Lived Experience Advisor works as a member of the Mental Health Improvement Program within the Clinical Practice Leadership Unit and has responsibility for delivering large-scale mental health reform initiatives for the State as part of a dedicated team. The initiatives respond initially to the priorities identified by the Royal Commission into Victoria's Mental Health System and utilise the model for improvement and other evidence-based change methodologies to improve the quality of treatment, experiences and support for Victoria's delivering and receiving mental health and wellbeing care.
The Senior Project Officer/Lived Experience advisor brings their lived experience perspective to the role. This position ensures the views of consumers/carers are central to the design and delivery of the Mental Health Improvement Program's large-scale reform initiatives. Utilising skills in project management and stakeholder engagement, the role contributes to working closely with mental health and wellbeing services and other relevant partners to implement improvement initiatives. Reporting to the Manager of the Adopting Zero Suicide Initiative, the Senior Project officer will work across the Mental Health Improvement Program to ensure the implementation and delivery of Safer Care Victoria's functions and vision.
The successful candidate will be results-oriented, organized and motivated, with a passion for supporting others to achieve measurable and transformative improvements for consumers and their carers/supporters and workforce involved in delivering care.
Knowledge and Skills Understands the beliefs, customs, needs and expectations of both the consumer and carer lived experience communities, and a demonstrated knowledge of intersectional issues impacting consumers and carer/supporters.Has specialist knowledge and experience in working with consumers and carers to design and deliver mental health and/or alcohol and other drug service outcomes, or relevant systemic reform experience in other sectors.Consults, liaises with and influences key stakeholders; produces detailed project plans where objectives are clearly defined and action steps for achieving them are clearly specified; monitors performance against objectives and manages project risks and issues; ensures project objectives are met.Develops long-term plans to influence others and organisational performance; implements strategies to build support from key internal and external stakeholders; uses a variety of different influencing approaches tailored to different stakeholders.Establishes and maintains relationships with people at all levels; promotes harmony and consensus through diplomatic handling of disagreements; forges useful partnerships with people across business areas, functions, and organisations; builds trust through consistent actions, values, and communication; minimises surprises.Well-developed interpersonal skills, including the ability to express opinions, information and key points clearly and concisely via effective verbal and written communication.Personal Qualities Demonstrate a strong work ethic, are reliable, punctual, pay attention to detail and show commitment and purpose.Approaches work tasks carefully, thoroughly, and in order. Applies thinking that is logical and systematic to problem solving. Able to take complex plans and tasks and breaks them down into manageable chunks.Proactive and self-starting; seizes opportunities and acts upon them; takes responsibility for own actions.Deals with concepts and complexity comfortably; uses analytical and conceptual skills to reason through problems; has creative ideas and can project how these can link to innovations.Cooperates and works well with others in the pursuit of team goals; collaborates and shares information; shows consideration, concern and respect for others' feelings and ideas; accommodates and works well with the different working styles of others; encourages resolution of conflict within group.Qualifications and Specialist Expertise Personal lived experience as a consumer or family member, carer or supporter is required.Tertiary qualification in a relevant health, mental health, public health/policy and/or experience working in the health sector, particularly Mental Health, would be highly regarded.Experience working with this lived experience expertise in roles which represent the consumer/carer perspective to inform improvement is required.Project management expertise and stakeholder engagement within quality improvement initiatives is desirable.Knowledge and application of model for improvement (or similar improvement methodologies) is desirable.What we offer: The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.A strong commitment to work-life balance, including a diverse array of flexible working arrangements.How to apply: Applications should include a resume and a cover letter. Click the 'Apply' button to view further information about the role including key contact details and the advertisement closing date. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at ****** .
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