Senior Product Manager, Customer Experience, AU SG Product ManagementDESCRIPTIONAre you an Owner and a Builder who can help grow the Amazon business in Australia and Singapore?
Are you passionate about working with product and technology/engineering teams to enhance the on-site customer experience, to bring Amazon's best features and functionality to Australia/Singapore, and to build tools that drive success for both internal teams and external partners?Amazon is looking for a driven product manager to join our Customer Experience PM team for the Australia and Singapore Stores organization.
If you'd like to help us build the place to find and buy anything online, this is your chance to make history.This is a rare opportunity to join a fast-paced, start-up environment in one of the world's most pioneering companies.
Wearing multiple hats is a key part of our team ethos, and we welcome applications from candidates with the same mindset.Role location is flexible between Sydney and Singapore.Key job responsibilitiesTo excel in this role, you will:Be passionate about customer experience, and delivering innovative enhancements on behalf of our customersBe comfortable with ambiguity, and be willing to "roll up your sleeves" and operate with limited guidanceHave strong interpersonal skills, and the ability to influence local and remote teams, both tech and non-techBring analytical horsepower, enhanced excel (and ideally SQL) skills, and a deep curiosity about how things workBe commercially savvy and have excellent business judgementBring operational rigor, holding your program stakeholders accountable to the highest of standardsBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or ownerPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience with feature delivery and tradeoffs of a product- SQL skills highly desirable- Ability to operate simultaneously and effectively in both tactical and strategic modes- P&L management and/or product development and GTM experience- Extremely strong written and verbal communication skills- High attention to detail- Proven ability to manage multiple, competing priorities simultaneouslyAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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