Want to be part of a leading med-tech company shaping the aesthetics industry?
Fresh Clinics is on a mission to empower entrepreneurs to transform the medical aesthetics industry. Our innovative model supports our clients to build and scale leading cosmetic clinics. This is underpinned by a world-class software platform, medical compliance support, and a highly engaged community.
Recognised as one of Australia's fastest-growing tech companies, recently finishing in the top ten in Deloitte's Tech Fast 50 competition three years in a row.
Our workplace culture aims to "work smart, hustle hard, be kind and stay humble". Does that sound like you? If so, read on!
We're searching for a Senior Product Manager to join our team and help us create game-changing solutions that truly make a difference for our customers. At Fresh, we're not just managing features; we're driving innovation in end-to-end clinic management, and building products that deliver real value to clinic owners on a global scale.
Your Mission
As a Senior Product Manager, you'll be at the heart of our product journey. From shaping the product vision to executing on delivery, you'll partner with two other Product Managers, Product Designers, Technologists, Strategy and other key team players to bring ideas to life for our customers whilst building and developing our Product culture at Fresh.
What You'll Be Doing: Craft the Vision Imagine and articulate a bold product vision that inspires teams and excites customers. Use data, insights, and market trends to pinpoint high-impact opportunities. Keep an eye on the future, spotting emerging trends and technologies that enable us to stay ahead of the curve in clinic management and patient care. Bring Ideas to Life Collaborate with engineering, design, and business teams to transform ideas into action. Own the product backlog, ensuring every initiative drives value. Lead the charge on product launches, delivering high-quality features that customers love. Build scalable systems and processes that set us up for long-term success. Partner for Success Be the bridge between technical and non-technical teams, aligning everyone on what's next. Present roadmaps and updates with clarity to stakeholders and leadership. Translate complex technical ideas into straightforward, actionable plans. Obsess Over the Customer Advocate for our users by turning their feedback into better experiences. Track performance and satisfaction metrics to identify what's working—and what's not. Constantly iterate to improve engagement, retention, and delight. Inspire and Guide Mentor and empower a high-performing product team to achieve great things together. Build on our culture of collaboration, curiosity, and customer focus. What You'll Bring to the Table Experience that speaks volumes: 5–8+ years in product management, including 3+ in a technical domain. Technical know-how: You get APIs, cloud platforms, and data models—and you can simplify the complex for everyone else. A track record of success: You've launched great products in high-growth environments. Measure and optimise: You're well accustomed with product analytics, and baking in defined product metrics to drive success. Agile expertise: You know how to run with Agile/Scrum and tools like Jira and Confluence. Strategic brilliance: You see the big picture but never lose sight of the details. Leadership chops: You inspire and guide teams with empathy, curiosity, and a focus on results. Customer obsession: You're relentless in creating experiences people love. Success Looks Like Hitting milestones and launching features on time. Seeing metrics for performance, satisfaction, and engagement soar. Aligning every product decision with big-picture business goals—and delivering results. Supporting our vision to be the global undisputed leader in B2B services for the non-surgical cosmetic industry. Why Join Us? Impactful Work: Help revolutionise healthcare and make a difference for healthcare professionals and their patients. Growth Opportunities: Be part of a scaling company with room to grow your career. Supportive Culture: Join a team of smart, kind, and driven individuals who value work-life balance. Flexible Work: Enjoy autonomy with remote-first work arrangements and the ability to manage your own schedule. Go Green: With EV Novated Leasing. Wellness: Access to our EAP service and quarterly wellness days. Give back: We offer two volunteer days annually for our team to give back in a way that's meaningful to them. Social: We have quarterly in-person and remote social events for our distributed team to come together. Ready to apply?
You'll work in a dynamic environment, tackling real-world security challenges whilst working within a rapidly scaling team that thrives on helping one-another, and will support you in taking your career to the next level. Sounds cool? We'd love to hear from you!
Fresh Clinics are an equal opportunity employer and encourage people from all walks of life to be part of our team.
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