Senior Member Services Officer South Australia Police Job reference: 630803
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: SA Public Sector Employees only
Term full-time vacancy up to 12 months. The Police Superannuation Office (PSO) is responsible for the administrative services, enabling the Police Superannuation Board to undertake and fulfill its management and administrative responsibilities, professional superannuation services, accounting functions, financial compliance, and reporting obligations, in accordance with the provisions of the Police Superannuation Act 1990 (the Act) and Commonwealth legislation.
The Senior Member Services Officer is accountable to the Manager for the provision of professional customer service and a wide range of accurate and timely financial and administrative superannuation services to clients and agencies.
The Senior Member Service Officer is responsible for delivering a solution-focused service with end-to-end accountability which placates compliance with superannuation legislation and governance requirements.
The incumbent is responsible for both face-to-face and over-the-phone member services involving complex superannuation calculations, insurance claims, and Family Law queries and calculations.
The Senior Member Service Officer will work autonomously across the Police Super office to support superannuation functions, including participating in the implementation and ongoing management of key projects and programs to achieve the Police Super Boards objectives.
Special Conditions The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check. The incumbent may be assigned to other duties at this remuneration level or equivalent. Some out of hours work and intra/interstate travel may be required. The incumbent is required to participate in SAPOL's iEngage program. Salary ASO4 - $76,561 - $80,256 per annum.
Enquiries Leanne Pannunzio
(08) 8470 0370
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Application Instructions All applications must be submitted online. Applicants should include the name, title, and contact details for 3 current referees.
Applicants external to SAPOL must complete an Employment Declaration Form and include this with their application (refer to Job Application Guidelines for proof of identity process).
Please read the Job Application Guidelines.
South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply. The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application. Applications close: 24/11/2024 11:00 PM
Attachments: ASO4 Senior Member Services Officer.pdf RF2099 - Pre-Employment Dec.pdf SAPOL JOB APPLICATION GUIDELINES.pdf Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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