Job title:
Senior HR Advisor Company:
Rippling Job description:
Rippling lets you easily manage your employees' payroll, benefits, expenses, devices, apps & more in one place.
We're on a mission to eliminate the administrative work of running a company.
We believe that people should focus on the hard stuff - the things that only people can do - and that software should manage the rest.
Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors - including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock - and was named one of America's best startup employers by Forbes.We prioritise candidate safety.
Please be aware that official communication will only be sent from @ addresses.
About the role:
As a Senior HR Advisor, you will support Rippling's Employer of Record service and provide guidance, interpretation, and policy configuration support to the Australian team on Modern Awards.
You will also be required to learn, test, and provide feedback on Rippling's products.
This role will be responsible for managing all employee relations issues for our EOR clients, including but not limited to dealing with claims, investigating complaints, leave and disability management, as well as answering our client's HR questions.
What you will do:
Develop and maintain internal and external policies on leave management, performance management, investigations and claims, and terminations.
Execute leave of absence management, performance management, terminations, and other HR challenges that present legal or regulatory risk.
Work closely with our product and engineering teams to develop a best-in-class HR Services offering that leans heavily on technology to ease the administrative burden of HR compliance.
Manage employee claims related to unemployment benefits, leave or disability benefits, workers compensation, and employee grievances.
Respond to inquiries from clients, and develop programs and processes with our sales, implementation, support, and client services teams to meet our commitments to our customers.
Establish processes to both professionalize our offering and optimize our efficiency around these offerings.
Support other regions, as needed.
Provide guidance and support related to Modern Award and EBA interpretation for both EOR and Global client base.
Partner with Implementation, Sales, and Support teams to ensure customer needs are being met throughout their customer journey.
Track ongoing updates to Australian labour laws and ensure Rippling's product remains up to date.
Collaborate closely with Product and Engineering to improve and troubleshoot customer issues as well as provide feedback on product enhancements related to Australia compliance laws and best practices.
What you will need:
6+ years of experience providing HR advice/consulting services to clients, or in an internal HR business function for a fast-paced organization in Australia.
6+ years of full payroll administration experience in Australia.
Deep understanding of human resources and payroll compliance rules and regulations in Australia.
Experience managing employee claims related to unemployment benefits, leave and disability benefits, workers compensation, and employee grievances.
Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution.
Excellent client-facing verbal and written communication skills.
Languages: English Professional Working Proficiency is a requirement.
Benefits and pension administration is a 'nice to have'.
Expected salary:
Location:
Sydney, NSW Job posting date:
Tue, 11 Jun 2024 05:00:03 GMT Apply for the job now!
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