Senior Client Services Associate, Loan AgencyGlobal Loan Agency Services Limited, Sydney, Australia
Location: Sydney, Australia
Salary: Competitive
Work Type: Hybrid Working
The role of Senior Client Services Associate, Loan Agency involves providing a variety of loan agency administration and related client service duties in relation to GLAS's roles as a provider of agency, trustee and finance administration services.
ResponsibilitiesManaging and organising the daily workload ensuring activities are performed within defined deadlines.Reviewing transaction documentation from an operational perspective.Collaborating and coordinating with team members to cover all operational aspects of loan closing processes.Managing drawdowns, rollovers, rate sets, secondary transfers, payments etc.Calculating commitment and guarantee fees.Creating and maintaining Excel spreadsheets.Setting up transaction static data in internal loan databases (One View, Solvas).Reconciling client and transactional bank accounts.Dealing with audit requests.Checking and verifying work of the other team members and providing training and oversight of junior members of the Client Services team.In conjunction with the team Manager, developing processes and procedures.Person SpecificationSolid knowledge and experience within loans agency.Knowledge of syndicated loans.Ability to carry out loan related calculations.Loan documentation review experience.Good technology skills and ability to work with loan administration and payment systems.Professional approach.Ability to work under pressure.Organisational and time management skills.Excellent attention to detail.Skills and CompetenciesCustomer service focused: committed to providing exceptional customer service across all channels - written, phone and face to face.Communication: the ability to communicate clearly and concisely.Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.Commerciality: ability to apply knowledge in a practical, commercial manner.Teamwork: willingness to assist and support others as required and get on with team members.Time management/organisation: accomplish objectives effectively within time frame given and carry out duties in an efficient and timely manner.BenefitsBase salary + bonusHybrid workingLong service awardEmployee Assistance Program (EAP)Career development and study supportGood holiday entitlementIt's our people who make GLAS successful, and we strive to recruit and retain the best people in an environment underpinned by inclusivity, diversity, and opportunity. We recognise that a more inclusive workplace allows ideas and a variety of points of view to trigger discussions or deliver innovative results.
We want people at GLAS to be successful - we are committed to your career development. We truly believe in and live by our values of stepping in, stepping up, and standing out.
In addition to our commitment to a diverse workforce, we are also happy to talk about flexible working to support you.
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