Marsh is seeking candidates for the following position based in the Sydney CBD office.
Senior Claims Advisor (Financial Lines)
What can you expect?
An exciting opportunity has become available for a Senior Claims Advisor to join Marsh's Financial Lines team in Sydney. In this role you will provide high level expertise and manage claims under D&O, Professional Indemnity and other financial lines classes of business to determine coverage. You will serve as an advisor to a portfolio of SME to Corporate top ASX large clients to build trust, deliver service and maintain effective working relationships.
In addition to managing your portfolio, you will participate in internal and external client meetings as appropriate to foster relationships and drive settlement of claims.
What is in it for you?
Leading training and development program
Exposure to sophisticated financial lines claims
Professional environment where your career path really matters and is supported in our global organization
Work in a highly regarded team with energetic and supportive colleagues
Genuine work life balance
We will count on you to:
Handle specialist financial lines claims
Provide high quality technical advice and support to our clients, from preparing the first notification for submission to the insurer through to final settlement, ensuring the client's best interests are always protected
Provide technical advice to clients and brokers on policy coverage and interpretation, and provide advocacy for the client in relation to insurer indemnity denials
Drive the settlement negotiation process and negotiate on behalf of the client
Act as a trusted advisor to a portfolio of clients, demonstrating value and driving results
Manage external providers and interface with panel solicitors, loss adjusters and investigators as required
Respond to queries from brokers and clients
Conduct meetings and liaise with clients, insurers, claimants, and external providers
Manage moderate to complex claims in accordance with the Company's processes and Client Service Agreements as required
Prepare routine claims reports including claims trends analysis and summaries for the client and broker
Maintain fully documented system based electronic files in accordance with Company standards and maintain a system prompted diary follow up procedure on each claim
Identify opportunities for claims referral to and claims issues to our Advocates and work in collaboration with our Advocacy team
We would like you to have:
At least 3 years Insurance claims experience, preferably in financial lines
A Law Degree and experience in the legal environment and/or ANZIIF qualifications will be advantageous, but not a prerequisite
Excellent oral and written communication skills
Ability to maintain and strengthen relationships with clients and insurers and their respective agents and representatives
Good negotiation and persuasion skills
Demonstrated commercial acumen
Good attention to detail and claims analysis
Results-driven attitude and collaborative approach to your work
About Marsh:
Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.
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