Senior Advisor, People & Culture Policy
Clerk Grade 9 /10, Ongoing, Full-time 35 hours per week (Talent Pool to be created)People Services, People & Culture, Department of Customer Service4PSQ Parramatta or Gosford or Sydney McKell location (travel required between these locations)Salary Range: $120,859 - $133,183 + super
Key Responsibilities: Provide technically accurate and strategic specialist advice, expertise and support on a range of corporate People & Culture (P&C) policy initiatives and lead projects to develop and deliver all-staff P&C policies and procedures. Build and maintain relationships with key internal stakeholders and subject matter experts, facilitating their engagement in, and contribution to, the identification and development of P&C policy solutions and to inform policy decision-making. Prepare policy and procedure documentation and communications plans for all-staff consultation and liaise with relevant unions and/or other relevant staff representatives to meet the legal requirements of industrial instruments and/or safety legislation. Develop and sustain a comprehensive understanding of current issues, policy requirements, insights, challenges, trends, and best practices.
About the Opportunity:
Due to innovation and growth in the People & Culture Division at the Department of Customer Service, we have an exciting and new opportunity for Senior Advisor, P&C Policy to join our high-performing and progressive People Services team. Our Department's People & Culture Policies cover a broad range of corporate policies, including the DCS Flexible Working Policy, the Positive and Productive Workplace Policy, the DCS Prevention of Sexual Harassment in the Workplace Policy and the DCS Health Safety and Wellbeing Policy and related Procedures. This is a great opportunity to work collaboratively within a centralised Centre of Expertise function, in which you will work with your immediate team, and subject matter experts across People & Culture and the broader Department to develop and review People and Culture policies and procedures aligned with NSW public sector directives and legislative requirements. Your work will include releasing the draft policies for consultation with all-staff, unions and any other group under consultation requirements, and reviewing the feedback received to finalise the draft policy for approval and implementation. You will research, analyse and review complex P&C policy issues, identify emerging issues, develop evidence-based options, and recommend solutions, as well as regularly engage in forums and other activities to keep abreast of trends, policies, legislation and strategies. About You: To be successful in this role you will possess a great blend of skills, including: Knowledge and understanding of applicable industrial and employment law and/or work health and safety legislation. Tertiary qualifications in one or more of the following fields: Human Resources, Industrial Relations, WHS, or Law or in a related field and/or equivalent demonstrated experience. A customer-centric and growth mindset with strong decision-making skills as well as excellent communication and stakeholder engagement skills. Resilience to adapt and thrive through a growth mindset in an agile and transformational environment. Exceptional problem-solving and influencing skills. Experience in project delivery to achieve business outcomes. Experience with continuous improvement activities to deliver business outcomes. Experience developing strategic policies, procedures and frameworks relevant to ethical workplace practices and standards.
We support and promote flexible working options and encourage applicants from diverse backgrounds to apply. Targeted Question: Provide an example of where you have had a key role in the development of a new corporate policy or procedure for an organisation, including the issue the policy addressed, the expertise of stakeholders you engaged with, and the challenges you faced in releasing the policy for implementation? Salary Grade 09/10, with the base salary for this role starting at $120,859 base plus superannuation. Closing Date:
Thursday, October 3rd, 2024 at 10:00 am Careers at Department of Customer Service: A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace: The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. #J-18808-Ljbffr
