Senior 365 Exchange Online Admin

Full time
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Manage the service delivery, support and proactive maintenance of Bank's IT Infrastructure services and processes.
Contribute towards maximising the availability and cyber protections of IT Infrastructure systems by enhancing resilience and recovery capabilities to minimising the impact of incidents.
More autonomy, fewer barriers.
The key objective of the role is to provide expert services responsible for the delivery of the Bank's projects in relation to planning, designing, building, testing, performance tuning and ensuring operational readiness of the Bank's IT Infrastructure services. The successful candidate will gather requirements for design, development and deployment of a platform or product ensuring adequate resiliency. This position is a two-year fixed term contract.
Other key tasks will include: Collaborating with other IT teams including Network and Security. Facilitate the successful delivery of project requirements
Deliver the required documentation, reporting and data collection for asset management, audit, standard operations and proactive management of the Bank's end-to-end IT infrastructure services and processes.
Continuously improve systems to enhance the user experience, operate efficiently and cost effectively, including maximising automation and orchestration of implementation and ongoing operations
Architecture and engineering of Microsoft Office 365 Groups, Teams, providing guidance and deep technical knowledge on various Teams architecture elements deployed in an Enterprise environment.
Your team
Be part of a team that supports each other and demonstrate growth mindsets. This role is part of the Corporate Services Group, Information Technology Department. The Corporate Services Group is responsible for the effective provision of information technology, workplace (asset management, facilities management, building security, and procurement) and data management services to support the delivery of the Bank's policy, operational and corporate objectives. Information Technology Department - responsible for transforming and developing the core IT functions that support the Reserve Bank's policy, operational and corporate objectives.
Your background
To be successful in this critical role you will possess;

Hands on experience in Exchange online migrations
Experience in Microsoft365 Platform Management
Experience in Microsoft Defender for Exchange and cloud applications
Interest in Cyber Security especially on vulnerability management.
7-10 years of demonstrated IT experience in a service delivery or system administration role.
Experience of automation of system administrative tasks especially on software updates.
Be proactive in taking initiatives to automate manual tasks.
Willingness to maintain, or undertaken provided training to acquire, IT and industry related certifications as products are updated/released.
Desired skills / knowledge Work that makes a difference
This is an exciting opportunity to join the Reserve Bank's Cloud M365 Digital Transformation program, influence this significant multi-year program. As an experienced and enthusiastic transition to Microsoft 365.
We are looking for a Senior M365 Exchange Online Engineer with experience Including a strong background in Exchange infrastructure, operational and lifecycle management.
The role will require sound subject matter expert with excellent project delivery experience working with Microsoft 365 Platform Technologies.
The role will also require a knowledge of Microsoft 365 platform management, Microsoft Exchange, Exchange Online, Intune, Purview, Entra ID, to join our passionate and collaborative team who share their expertise, drive innovation, and solve complex business challenges.
We are currently in the design phase of our journey from Exchange On premise to a hybrid Exchange Online environment. The next step on the digital roadmap is to migrate mail to the cloud and enable mobile application in support.

Fixed term salaried contract - 2 years with opportunity for extension
Develop your career in a collaborative environment.
Role and responsibilities
The Microsoft 365/ Teams Subject matter expert position works with customers, management, and peers to design, configure, and implement Teams, Office 365, OneDrive for Business, SharePoint, and other Microsoft messaging and communications services.

M365 administration consisting of Microsoft 365 Platform and associated services and products.
Responsible for Exchange Online, Exchange On premise Microsoft Intune, Microsoft Entra ID, Microsoft Defender, and Microsoft Purview.
Define deployment release roadmap and provide guidance to the implementation and Project team.
Direct involvement in the configuration of the Microsoft Platform including the Hybrid Exchange solution, supporting official platform releases.
Lead migration of mailboxes Exchange on-prem to cloud working alongside 365 Technical Architect and project support Team.
Lead the technical implementations of 365 enterprise-level solutions ensuring adherence to industry best practices, Bank goals, security and information governance, and performance requirements.
Contribute to High Level Designs, Detail Level Design and Technical/Release Maintenance Plans
Determine how best to leverage the benefits of Microsoft 365 key features to unlock improved user experience, increase security, enhance availability, reporting, and monitoring.
Technically savvy and inquisitive by nature
Extensive experience and expertise in designing, implementing, and migrating Microsoft 365 hybrid solutions, including a thorough understanding of Microsoft 365 applications, services, features, and licensing.
Familiarity with technology and hands-on configuration
Familiarity with MS partners and Fast Track
Leader who will challenge designs and guide technical team.
Motivated with attention to detail.
Strong knowledge of Azure and on-premises infrastructure components, such as Active Directory, networking, security, and identity management
Analytical and problem-solving skills to conduct in-depth analysis of existing systems, applications, and infrastructure, identifying gaps and recommending improvements.
Technical skills Experience in M365 administration consisting of Exchange Online, Hybrid Infrastructure, Exchange 2016/2019 On premise environment,
Experience managing a medium to large Exchange on-premises environment and its infrastructure
Experience in Exchange Online Mailbox Management, Exchange Online Protection, Email Security, Mail filtering, Performance Management Mail flow, User Management, 365 Groups
Experience of Azure, Intune, Purview, Entra ID and AD Connect, Password Hash Sync, Pass Thru Authentication Seamless SSO, Entra Self Service Password Reset.
Knowledge of, migration, and deployment experience with M365, ideally within the banking or Government Sector.
Knowledge of infrastructure technologies, including servers, storage, network, virtualisation,
Relevant tertiary qualifications in Information Technology
Relevant M365 certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert. Can demonstrate proficiency and expertise in Microsoft 365 architecture and administration.
Desired: understanding of Zscaler technology, Microsoft Intune, Microsoft Defender for Cloud Apps, Entra ID Access Management Technologies such as Conditional Access, MFA, Cert Base Authentication.
Desired: Teams Administration, Microsoft Teams Platform Telephony Administration,
Desired Administration of SharePoint, OneDrive,
The Reserve Bank of Australia (RBA) is Australia's central bank and derives its functions and powers from the Reserve Bank Act 1959. Its duty is to contribute to the stability of the currency, full employment, and the economic prosperity and welfare of the Australian people. It does this by setting the cash rate to meet an agreed medium-term inflation target, working to maintain a strong financial system and efficient payments system, and issuing the nation's banknotes. The RBA provides certain banking services as required to the Australian Government and its agencies, and to a number of overseas central banks and official institutions. Additionally, it manages Australia's gold and foreign exchange reserves.
Source: this is an extract from the company's own website
The Reserve Bank of Australia (RBA) is Australia's central bank and derives its functions and powers from the Reserve Bank Act 1959. Its duty is to contribute to the stability of the currency, full employment, and the economic prosperity and welfare of the Australian people. It does this by setting the cash rate to meet an agreed medium-term inflation target, working to maintain a strong financial system and efficient payments system, and issuing the nation's banknotes. The RBA provides certain banking services as required to the Australian Government and its agencies, and to a number of overseas central banks and official institutions. Additionally, it manages Australia's gold and foreign exchange reserves.
Source: this is an extract from the company's own website
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