Bradnams Windows and Doors – Toowoomba QLDThe Bradnam's Windows and Doors team in Toowoomba are recruiting a Scheduler to join the team. This role will be based at our brand new facility located in Charlton.As a Scheduler, you will be undertaking tasks such as:Communicate with Bradnam's customers to arrange site measurements or installations within lead timesLiaise with the Production Manager regarding product lead timesManage Service Technician workloadsMonitor quality and standards of work and provide feedback where necessaryEngage with customers regarding rectification work and schedule appropriatelyWork with Sales / Production and Service / Install teams to help deliver work whilst maintaining a high level of Customer ServiceReview jobs each day and drive completion of worksReview all Service work and provide feedback to relevant managementIdentify training needs for improved service and implement where necessary.We will provide you with all the tools and product training required to see you succeed in this role and bring the Bradnam's Difference.When you open a Bradnam's Door, you'll benefit from:Competitive remuneration17.5% Annual Leave Loading, during periods of annual leaveOnsite parkingOpportunities for development and career growth within Bradnam's Group locally and nationally.Skills & Experience:Technician scheduling experience (desirable but not essential)High level numeracy and analytical skillsAbility to establish relationships with customers and maintain rapportStructured approach with strong attention to detailAbility to provide solution-based resultsSupportive to our Customers needs and requirements.Previous experience working with made to order product within the building and construction industry would be advantageous or a willingness to learn and develop technical knowledge.To be successful in this role you must be proactive, a good communicator, a proven relationship builder and when necessary, a problem solver. You will also need to be extremely customer focused with good computer skills.Apply today, as your new team is getting ready to welcome you!About Us:The Bradnam Group is a family-owned Australian manufacturing business, operating for 47 years. The Group comprises of Bradnam's Windows and Doors, National Glass, Queensland Plastics, Cesana, and National Aluminium. From humble beginnings in a Hervey Bay backyard, we have now expanded to over 1,600 employees. We have manufacturing sites located throughout the East Coast of Australia from Cairns to Melbourne, and an Australia-wide network of Licensees who manufacture and sell our products.Our recruitment process includes pre-employment medical assessments. All applicants will be asked to provide evidence of their legal Working Rights within Australia.
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