Join Our Team as a dynamic Receptionist, providing exceptional member support at FBAA!
About Us: The Finance Brokers Association of Australasia (FBAA) is the premier professional body representing finance brokers nationally. With a rapidly growing membership base, the FBAA is at the forefront of industry leadership. We are on the lookout for a vibrant and friendly Receptionist to be the welcoming face and efficient point of contact at our corporate office in Eight Mile Plains.
Why Join FBAA? Be part of a leading industry association with a dynamic and supportive team.Enjoy hybrid work arrangements with the flexibility to work from home on Mondays and Fridays.Competitive salary and a collaborative work environment.Your Role: As our Receptionist, you will be essential in creating a positive first impression for our visitors and members. Your role will encompass providing exceptional customer service, managing inquiries and supporting our team with vital member support tasks.
Key Responsibilities: Be the first point of contact for phone calls, emails and office visitors, ensuring all interactions are handled professionally and warmly.Manage multiple business email accounts, ensuring timely and efficient responses.Keep our office running smoothly by overseeing the replenishment of office supplies and maintaining a tidy environment.Coordinate meeting setups, boardroom events and manage courier deliveries.Assist the Membership Team with inquiries, data entry and member payment processing.What We're Looking For: Experience in a receptionist or administrative role is beneficial.Strong computer skills, particularly with Google Suite, Excel and Word.Excellent verbal and written communication skills.Ability to multitask, work independently and embrace new challenges.A positive attitude, genuine care for people and exceptional customer service skills.What We Offer: Full-time position with hours from 8:30 am – 5:00 pm, Monday to Friday.Flexibility to work from home two days a week (Mondays and Fridays, subject to business needs).A competitive salary and a supportive team culture.How to Apply: If you are ready to bring your enthusiasm and people skills to FBAA, we'd love to hear from you! Please submit your cover letter and resume via Seek by 19 November 2024.