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At Medibank, we know our greatest potential lies in the people who work with us. We strive to create the best health and wellbeing for all of Australia.
About the Community Team: We're dedicated to our purpose, "Better Health for Better Lives" for both our people and our customers. Our geographically based, cross-functional teams enhance connection and trust, resulting in more fulfilling work for our people and sustainable relationships with our customers.
About the Role: We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Sunnybank QLD store. You will play a pivotal role in bringing Medibank products and services to your local community, showing accountability and responsibility for supporting customers end-to-end with outstanding service.
Responsibilities: Serve local customers through various communication channels (in store, on the phone, in community, or messaging).Deliver tailored, personalised experiences to make a real difference in the health of our customers and community.Adapt to new challenges and ensure customers are always front of mind.About You: You are a multitasking super star with the ability to apply your knowledge across various channels.You thrive on providing great service to the local community.Being self-motivated and results-focused is part of your personal 'DNA'.You possess strong diligence in providing the right products and services, ensuring interaction accuracy and customer privacy.Your team spirit makes you a supportive team player willing to step outside your comfort zone.Why You'll Love It Here: Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community based on business requirements.Growth Opportunities: Access skills development, career pathways, and chances to innovate.Supportive Environment: Work in a culture that values well-being, encourages new ideas, and celebrates success.If you are a customer service extraordinaire and want to help your local community through a multi-channel approach, we want to hear from you.
Inclusion and Accessibility: We believe in everyone's potential and strive to make Medibank inclusive for all. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community members.
For any adjustments or alternative formats during the recruitment process, please contact us at .
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