Admin and Secretarial Carrum Downs, Melbourne, Australia Customer Service Representative PURPOSE OF THE JOB: The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers.
This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest standard of service.
Monday to Friday 9am – 5pm Carrum Downs location $35 per hour Temp to Perm Duties Included but not limited to: Customer service: Ensure prompt and accurate processing of sales orders, order changes or cancellations Receive and action enquires from customers in relation to sales orders, delivery dates, stock availability, product information DIFOT management Manage Open Orders Report and Proactively advise customers of delays Updating Customer information using Master Data Sales: Quoting / Sell Price enquires Supporting Sales Team with Sales / Customer Information Pricing – updating and maintaining customer pricing in SAP Communicating Customer Feedback / Business Risks to Sales Team Administration: Scanning Reception / Mailing / Greeting Visitors Skills and Experience: Mandatory: Excellent interpersonal & Communication skills SAP experience Proficient Computer and Typing skills Excellent attention to detail and problem-solving skills Desirable: Internal sales Manufacturing industry experience CSMT Experience Export Experience If you have the above mentioned skills please apply below or email your up to date resume to Kelly Jenkins @****** * Please note only shortlisted Candidates will be contacted LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services Job Information Job Reference: 210231475_1719444271 Salary: AU$35 - AU$36 per hour + Temp to Perm Salary From: AU$35 Salary To: AU$36 Salary Type: hour Consultant Name: Kelly Jenkins Job Industries: Admin and Secretarial Job Locations: Carrum Downs, Melbourne, Australia Job Types: Permanent Job Skills: Customer Service, Sales Support, Administration